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MDS White Papers (View All Report Types)
Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

5 Reasons Every MSP Should Sell SaaS Data Protection
sponsored by Datto, Inc.
WHITE PAPER: As businesses increasingly look to their managed service providers (MSPs) for security, providers in turn need to bolster their offerings. This white paper explains five reasons why businesses rely on providers for security and how your MSP business can meet this growing need.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

Datto, Inc.

Partnership, evolved; Partnering to Win
sponsored by Schneider Electric
WHITE PAPER: In the following white paper, learn about the importance of partnering with an effective IT services provider and uncover where you can turn for help in deciding which partner is right for your business. Access now and ensure that your business runs smoothly, even in the wake of new IT pressures like the third platform.
Posted: 25 Sep 2015 | Published: 25 Sep 2015

Schneider Electric

Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015


The Bimodal IT Approach
sponsored by Melbourne IT
WHITE PAPER: In this white paper, learn how to effectively adopt a Bimodal IT operational model. Additionally, see how taking the strategic step towards cloud integration with enterprise services can improve workflow, application delivery, and more.
Posted: 02 Oct 2015 | Published: 02 Oct 2015

Melbourne IT

How to align supply and demand of your IT services
sponsored by VMware
WHITE PAPER: This brief guide gives you tips for gaining complete visibility into IT costs, and it models this process by explaining how you can make money-driven decisions about cloud adoption.
Posted: 30 Jun 2015 | Published: 24 Jun 2014


Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options
sponsored by Symantec Corporation
WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
Posted: 08 Jan 2015 | Published: 10 Jun 2013

Symantec Corporation

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel
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