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The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011

ComputerWeekly.com

5 Proven Ways to Motivate and Retain your Technology Team
sponsored by Pluralsight
WHITE PAPER: Building a work environment that fosters loyalty and growth is your first step towards retaining your tech staff. This white paper highlights 5 key areas that you need to pay attention to in order to retain your employees and make sure they don't seek out greener pastures.
Posted: 19 Aug 2014 | Published: 19 Aug 2014

Pluralsight

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces
sponsored by ComputerWeekly.com
WHITE PAPER: An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.
Posted: 21 Oct 2011 | Published: 01 Sep 2010

ComputerWeekly.com

Recruiting 101: Establish a Process to Hire Right the First Time
sponsored by ConnectWise
WHITE PAPER: Recruiting is an essential process to build the infrastructure of your business. By planning out the recruiting and hiring process, you will have much greater success finding the right candidates the first time around. In this eBook, you'll learn how to plan, interview, and make hiring decisions with confidence.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

ConnectWise

How to tie learning to business impact
sponsored by ComputerWeekly.com
WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 09 Dec 2010

ComputerWeekly.com

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

Is Your Outsourcing Strategy Under Your Control?
sponsored by SearchDataCenter.com
WHITE PAPER: Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

SearchDataCenter.com

The Missing Link: Driving Business Results through Pay-For-Performance
sponsored by SuccessFactors
WHITE PAPER: Learn how you can achieve great business results by linking compensation to employee performance. FREE eGuide - download today!
Posted: 08 Feb 2008 | Published: 01 Jan 2007

SuccessFactors

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec
 
 
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