How To Transform Your School
sponsored by Comcast
WHITE PAPER:
Read this whitepaper to find out about some of the applications educational institutions across the country are looking to deploy, and the solutions that can help these organizations deliver these applications seamlessly, efficiently, and cost-effectively.
Posted: 04 Mar 2013 | Published: 31 Dec 2012
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Network Management: The Foundation for Troubleshooting
sponsored by Global Knowledge
WHITE PAPER:
The first step to proper troubleshooting is comprehensive network management. Read on to learn more about what you need to consider for your network management troubleshooting approach.
Posted: 18 Mar 2013 | Published: 18 Mar 2013
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The Right Network: Delivering Business Value for the Future
sponsored by Cisco Systems, Inc.
WHITE PAPER:
IT departments of midsize companies are challenged by tightened budgets and the increasing pace of technology. Ensuring you have the correct technology to meet the demands of today and tomorrow is a necessity.
Posted: 13 Dec 2011 | Published: 13 Dec 2011
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Validate LAN Installations for Optimal Service Delivery
sponsored by Fluke Networks
WHITE PAPER:
This white paper discusses LAN validation – what it is, who benefits from this practice, and why it should be part of a network installer’s and network owner’s best practices. An overview of how to perform validation testing will also be covered.
Posted: 13 Apr 2010 | Published: 03 Oct 2008
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Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008
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GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER:
In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010
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Managed VoIP: More Cost Effective Than You Think
sponsored by Orange Business Services
WHITE PAPER:
Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
Posted: 21 Jul 2009 | Published: 21 Jul 2009
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The Best Way to Deliver IT Support to Businesses as an MSP
sponsored by GFI Software
WHITE PAPER:
This paper examines the best ways to deliver IT support to businesses as a managed services provider.
Posted: 22 Dec 2010 | Published: 22 Dec 2010
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IBM Tivoli Netcool network management solutions for VoIP
sponsored by IBM
WHITE PAPER:
IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information, and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have.
Posted: 01 Oct 2011 | Published: 30 Sep 2011
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Managed Services or Break fix? One Size Doesn’t Fit All
sponsored by GFI Software
WHITE PAPER:
This paper examines the benefits of Managed Services using the GFI Building Blocks program.
Posted: 22 Dec 2010 | Published: 22 Dec 2010
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