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Measuring End User Susceptibility and Defenses Against Phishing Attacks with CORE Insight
sponsored by Core Security Technologies
WHITE PAPER: This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

Core Security Technologies

Skill Level and Training Key Factors in IT Project Success
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett Packard Enterprise

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

Step Up to Cisco Premier
sponsored by Comstor
WHITE PAPER: Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource.
Posted: 08 Feb 2012 | Published: 27 Jan 2012

Comstor

SAP ROI through the Care and Nurturing of SAP End Users
sponsored by SAP America, Inc.
WHITE PAPER: This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base.
Posted: 12 Apr 2010 | Published: 12 Apr 2010

SAP America, Inc.

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence
sponsored by MicroStrategy Incorporated
WHITE PAPER: This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

MicroStrategy Incorporated

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems

3 Key Components of a Risk-Based Security Plan
sponsored by Foundstone, Inc.
WHITE PAPER: This whitepaper takes a look at the different components of an effective security plan, and provides a perspective on how enterprises that are serious about their information security budgets should rethink their security plan.
Posted: 02 Jun 2008 | Published: 02 Jun 2008

Foundstone, Inc.

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again
sponsored by SAP America, Inc.
WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

What Return on Investment Does e-Learning Provide?
sponsored by Skillsoft
WHITE PAPER: This paper discusses the benefits of e-learning programmes and how to get the maximum return on e-learning investments.
Posted: 19 Apr 2012 | Published: 19 Apr 2012

Skillsoft
 
 
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