Business of Information Technology  >   Business Management  >   Human Resources Management  >  

Job Training

RSS Feed    Add to Google    Add to My Yahoo!
Job TrainingWhite Papers (View All Report Types)
 
Open Group technical document: IT Specialist Certification Accreditation Policy
sponsored by ComputerWeekly.com
WHITE PAPER: A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

Cisco Certifications
sponsored by Global Knowledge
WHITE PAPER: In the Cisco networking industry, there is a certification track for you, from the start of your career, through the advanced levels of network design and architecture. Click through to explore more.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Global Knowledge

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements
sponsored by ComputerWeekly.com
WHITE PAPER: The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

Training Options: Choose Quality Content and Then Delivery
sponsored by SAP America, Inc.
WHITE PAPER: This paper examines the importance of choosing a high-quality training provider and of having multiple training delivery options to facilitate a successful technology deployment. The paper also looks at the training offerings that enterprise application vendor SAP provides in this important market.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

Best Practices for a Successful Upgrade Project
sponsored by HCL Technologies Ltd.
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Technologies Ltd.

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.

The Advantages of a Hosted Security Model
sponsored by Websense, Inc.
WHITE PAPER: Learn how organizations today are responding to new types of email threats. This white paper discusses how a hosted security is now a viable solution for organizations and is increasingly deployed to ensure better security and reduced costs.
Posted: 19 Jun 2008 | Published: 01 Apr 2008

Websense, Inc.

The dying art of storytelling; how to rejuvenate your training programme
sponsored by Skillsoft
WHITE PAPER: This white paper examines the art of storytelling as a tool in the training process and how you can get employees to retain information from training to apply it on the job.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement