Job Training White Papers

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Jun 20, 2013

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Job Training White Papers (View All Report Types)

Network+ 2011 Exam N10-005 Updates sponsored by Global Knowledge WHITE PAPER: Easily ace the newest version of the Network+ N10-005 exam with the expert study tips in this resource. Find out about the latest updates to the exam so that you are well-prepared for every topic. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Careers \| Certificate Authorities \| Network Management \| Network Managers \| Network Performance \| Network Security \| Networking \| Training

Navigating Microsoft SQL 2012 Certifications sponsored by Global Knowledge WHITE PAPER: This key resource highlights tips and expert strategies for studying for the new SQL 2012 exams. Examine the critical components of the exam and find out how to can prepare for each section. Posted: 30 Apr 2012 \| Published: 30 Apr 2012 TOPICS: Careers \| Database Administrators \| IT Management \| IT Workforce \| Microsoft SQL Server 2008 R2 \| SQL \| SQL Server \| Training

Next-Generation Mainframe Computing sponsored by CA Technologies. WHITE PAPER: This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them. Posted: 15 Jul 2011 \| Published: 15 Jul 2011 TOPICS: Mainframe Computers \| Mainframe Networking Hardware \| Mainframe Operating Systems \| Mainframe Server Hardware \| Software \| Software Maintenance \| Staffing \| Training

To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. Posted: 10 Mar 2008 \| Published: 01 Mar 2008 TOPICS: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training

Implementing a Telecommuting Program sponsored by Avaya Inc. WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. Posted: 02 Jun 2008 \| Published: 01 Jan 2008 TOPICS: Authentication \| Contact Centers \| Mobile Workers \| Telecommuting \| Teleconferences \| Training

Best Practices for Data Loading into SAP ERP Systems sponsored by Winshuttle, LLC WHITE PAPER: This white paper examines existing data-loading methods and best practices to easily incorporate data into SAP solutions. Posted: 03 Dec 2008 \| Published: 03 Dec 2008 TOPICS: Best Practices \| Data Integration \| Data Management \| Databases \| ERP \| SAP (Product) \| Spreadsheets \| TCO \| Training

Thirty-One Best Practices for the Service Desk sponsored by GoToAssist WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process. Posted: 20 May 2008 \| Published: 28 Jun 2005 TOPICS: Best Practices \| Hardware \| Help Desk Services \| Help Desks \| ITIL \| Training

Thinking of Cutting Your Team’s Training Budget? Think Again! sponsored by SAP America, Inc. WHITE PAPER: This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months. Posted: 28 Sep 2010 \| Published: 28 Sep 2010 TOPICS: Budgeting \| Business Process Management \| Business Processes \| Educational Software \| IT Management \| IT Managers \| SAP (Product) \| Training \| Training and Educational Services \| Training Software

Four Steps to a Best-Run Business sponsored by SAP America, Inc. WHITE PAPER: This document describes how you can build a strategy to unify and run your business more effectively. Posted: 17 Sep 2008 \| Published: 17 Sep 2008 TOPICS: Business Architectures \| Business Continuity Planning \| Business Development \| Business Intelligence \| Globalization \| Localization \| Procurement \| Spreadsheets \| Training

Increasing Data Center Density While Driving down Power and Cooling Costs sponsored by Intel Corporation WHITE PAPER: This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption. Posted: 24 Jul 2008 \| Published: 01 Jun 2006 TOPICS: Best Practices \| Collaboration \| Data Centers \| IT Managers \| Software \| Training \| Vendors \| VMware

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