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Airline IT Trends Survey
sponsored by ComputerWeekly.com
WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Posted: 24 Oct 2011 | Published: 24 Jun 2010

ComputerWeekly.com

2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

SaaS and The Cloud—Data Protection at its Finest
sponsored by Asigra
WHITE PAPER: This analyst insight will focus on software-as-a-service as a platform for enterprise applications and the surprisingly high percentage of survey respondents that reported losing data from their SaaS applications.
Posted: 23 May 2013 | Published: 31 Jan 2013

Asigra

Market Overview: Private Cloud Solutions, Q2 2011
sponsored by Dell, Inc.
WHITE PAPER: This white paper examines the current market for cloud computing. Access survey results from your peers and learn how to differentiate between various vendor offerings.
Posted: 18 Jun 2012 | Published: 20 May 2011

Dell, Inc.

Engaging Your Subscribers Using Interactive Media in Email
sponsored by Bronto Software
WHITE PAPER: This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

Bronto Software

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

The Top 9 Ways to Improve Customer Loyalty and Engagement
sponsored by Allegiance
WHITE PAPER: Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.
Posted: 10 Jan 2008 | Published: 01 Dec 2007

Allegiance

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
sponsored by Genesys
WHITE PAPER: Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008

Genesys

Improving IT Compliance: Guidance for Midsize Organizations
sponsored by Symantec Corporation
WHITE PAPER: Although most midsize organizations are performing IT compliance within a normal range, there remain areas where IT compliance can be improved. This paper offers actions taken by industry leaders that are most effective in reducing deficiencies.
Posted: 14 Feb 2007 | Published: 01 Jul 2006

Symantec Corporation

CIOs Say: Application Performance is Top Priority, End User is King
sponsored by CA Technologies.
WHITE PAPER: This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs. 
Posted: 08 Jun 2011 | Published: 08 Jun 2011

CA Technologies.
 
 
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