Internet Sales White Papers

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May 18, 2013

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Internet Sales

Internet Sales White Papers (View All Report Types)

CMS selection drives customer experience: A guide for marketers & developers sponsored by SiteCore WHITE PAPER: Content management systems (CMSs) now play a critical role in delivering an excellent customer experience. This resource highlights the key criteria you should consider when selecting a CMS to ensure interoperability with the rest of your customer experience management tools. Posted: 02 May 2013 \| Published: 02 May 2013 TOPICS: Content Delivery \| Content Management \| Content Management Software \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| eCommerce \| Enterprise Content Management \| Personalization \| Web Content Management

Designing a defense for mobile applications sponsored by Hewlett-Packard Company WHITE PAPER: To stay ahead in today's marketplace, your business needs a mobile storefront - but this means sensitive customer transactions are open to a new variety of mobile attacks. This white paper explores the considerations for protecting mobile applications - from the application architecture to the testing technologies needed to assess risk. Posted: 06 May 2013 \| Published: 31 May 2012 TOPICS: Application Deployment \| Application Development \| Application Security \| Applications Management \| Cloud Security \| eCommerce

Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences sponsored by SiteCore WHITE PAPER: This resource examines the crucial role that content management systems (CMSs) play in delivering a personalized customer experience, and outlines key factors that your organization should consider in order to make the CMS selection process a success. Posted: 02 May 2013 \| Published: 31 Dec 2012 TOPICS: Contact Management \| Contact Management Software \| Content Delivery \| Content Management \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| eCommerce \| Enterprise Content Management \| Enterprise Content Management Software \| Personalization \| Web Content Management

Eliminating Database Downtime When Upgrading from Oracle 8i or 9i to 10g or 11g sponsored by GoldenGate Software, Inc. WHITE PAPER: This paper presents a solution that tackles the challenge of upgrading or migrating an Oracle 8i or 9i database to Oracle 10g or 11g - without taking any database downtime. Key technology components used are GoldenGate Software's Transactional Data Management (TDM) software and Oracle's Cross Platform Transportable Tablespace feature. Posted: 29 Jan 2009 \| Published: 29 Jan 2009 TOPICS: Data Migration \| Data Replication \| Database Administrators \| Databases \| Downtime \| eCommerce \| Oracle (Product) \| SLA \| Software Upgrades

Examining SSL-encrypted Communications sponsored by Netronome Systems WHITE PAPER: SSL-encrypted communications have enabled a variety of secure, web-based communications and online transactions. This paper explores the drivers behind the increase in SSL usage and the methods used to confront the security challenges that SSL creates. Posted: 26 Oct 2007 \| Published: 16 Oct 2007 TOPICS: Access Control \| Data Encryption \| eCommerce \| Identity Theft \| Integrated Threat Management \| Intrusion Detection Systems \| Intrusion Prevention Systems \| Network Performance \| Network Performance Management Software \| Network Security Appliances \| Spyware \| SSL \| Virus Protection

Service Level Management: On the Level sponsored by Nimsoft, Inc. WHITE PAPER: This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line. Posted: 15 Aug 2008 \| Published: 15 Aug 2008 TOPICS: Application Monitoring \| Application Performance Management Software \| Budgeting \| Business Process Automation \| Data Centers \| eCommerce \| High Availability \| IT Infrastructure \| Network Monitoring Software \| Performance Testing \| Service Level Management \| SOA

Who Is Fighting Phishing: An Overview of the Phishing Lifecycle and the Entities Involved sponsored by MarkMonitor WHITE PAPER: This white paper addresses the lifecycle of a phishing attack and how different entities--including third-party take down services and law enforcement--are involved in the process of disabling phishing sites. Posted: 10 Oct 2008 \| Published: 09 Oct 2008 TOPICS: eCommerce \| Fraud Protection \| Hackers \| Identity Theft \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Phishing \| Security Event Management

5 Mistakes Auditing Virtual Environments (You Don't Want to Make) sponsored by HyTrust WHITE PAPER: Read this expert guide to ensure your virtual environment is in compliance with PCI DSS 2.0 and avoid common errors made in the auditing process. Posted: 21 Jul 2011 \| Published: 21 Jul 2011 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| Customer Data Management \| Data Center Management \| Data Centers \| Data Security \| eCommerce \| Virtualization Security

Gartner Magic Quadrant: Selecting a vendor sponsored by IBM WHITE PAPER: The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. Posted: 17 May 2012 \| Published: 03 Nov 2011 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| CIOs \| eCommerce \| eCommerce Services \| Vendor Selection \| Vendors

How to retain customer loyalty in the competitive retail market sponsored by Infor CRM WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. Posted: 16 Jan 2012 \| Published: 16 Jan 2012 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| eCommerce \| Web 2.0 \| Web Content Management

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