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Internet Relay Chat White Papers (View All Report Types)
 
Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper features a study that evaluates the positive impact of ServiceNow ServiceWatch in four key areas. Click through now to examine the results and unquantified benefits.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

Case Study: Making the Successful Shift to Managed Services
sponsored by Solarwinds N-able
WHITE PAPER: This case study tells the story of a reseller and break/fix service provider that found itself unable to keep up with the modern business's need for managed services.
Posted: 13 May 2015 | Published: 13 May 2015

Solarwinds N-able

Cool Vendors in Infrastructure Services, 2015
sponsored by RES Software
WHITE PAPER: This white paper examines five solution vendors that represent the diversity of new business models and approaches that are allowing enterprises to transform their IT environment and align with demands for increased digital capabilities.
Posted: 05 May 2015 | Published: 10 Apr 2015

RES Software

The CFO Agenda 2020: Getting Ready for the Digital Age
sponsored by Hewlett-Packard Company
WHITE PAPER: View this white paper to view in-depth statistics of more than 301 CFOs in organizations worldwide to gain keen insights on their changing roles and fuctions.
Posted: 21 Nov 2014 | Published: 08 Oct 2014

Hewlett-Packard Company

Reimagining the Server to Deliver Better IT Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following white paper to learn about a cloud-ready, software-defined infrastructure that can help improve the way your IT department operates and can drastically improve the quality of services delivered. Read on to find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

How to Create a Successful Cloud Computing Strategy For Your Business
sponsored by IBM
WHITE PAPER: This white paper explains how to create a proactive, effective approach to cloud computing and why it can help set your business on the path to success.
Posted: 25 Mar 2015 | Published: 30 Sep 2014

IBM
 
 
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