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Internet Protocol Telephony White Papers (View All Report Types)
Global Technology Innovator Assures Unified Communications Services Performance
sponsored by NetScout Systems, Inc.
WHITE PAPER: In this white paper, learn how one company overcame its call center performance issues with a unified communications platform. Explore the business capabilities this platform provided, including generating reports that fosters effective internal communication, creating greater collaboration, and more.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Technology and Small Business: Why Should You Care?
sponsored by Nortel Networks Corporation
WHITE PAPER: If you are like many small businesses, you may be overwhelmed by a plethora of technologies that all claim to grow your business, reduce your expenses, improve customer service and enhance employee productivity.
Posted: 19 Oct 2006 | Published: 01 Oct 2006

Nortel Networks Corporation

Small Business Communications VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this paper to learn what is Small Business Communication VoIP and what it can do for your business.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

SIP: Myth versus reality
sponsored by Orange Business Services
WHITE PAPER: Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?
Posted: 21 Jul 2009 | Published: 21 Jul 2009

Orange Business Services

The Definitive Guide to Upgrading Your Nortel™ Communications System
sponsored by Avaya
WHITE PAPER: Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.
Posted: 02 Sep 2011 | Published: 02 Sep 2011


Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014


Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER: Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009

8x8, Inc.

Seven Key Considerations for Successful Deployment of Unified Communications
sponsored by Dimension Data.
WHITE PAPER: Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration.
Posted: 08 Jun 2010 | Published: 01 Dec 2007

Dimension Data.

Voice over IP Networks: Ensuring Quality through Proactive Link Management
sponsored by Elfiq Networks
WHITE PAPER: Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to.
Posted: 08 Apr 2008 | Published: 01 Feb 2008

Elfiq Networks
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