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Internet Protocol Telephony White Papers (View All Report Types)
An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office
sponsored by Avaya
WHITE PAPER: This resource chronicles the achieved business continuity, cost savings, and outstanding citizen services of one Illinois municipality. Discover how this organization was about to cut costs of over $84,000 and achieve ROI in less than 24 months.
Posted: 02 Sep 2011 | Published: 01 Sep 2011


The Power of Unifying Communications and Collaboration
sponsored by IBM
WHITE PAPER: Read this paper for highlights on key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 02 Aug 2010 | Published: 02 Nov 2009


Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014


Why Ease of Use and Quality of User Experience Are The Most Critical Criteria for Successful Videoconferencing Deployments
sponsored by LifeSize
WHITE PAPER: This white paper details the benefits of videoconferencing and how any organization can now take advantage of its perks and successfully deploy it.
Posted: 08 Sep 2011 | Published: 08 Sep 2011


A unified mailbox that works
sponsored by Dimension Data.
WHITE PAPER: By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data.
Posted: 08 Jun 2010 | Published: 01 Jul 2008

Dimension Data.

Implementing Fax over IP (FoIP) in your Organization
sponsored by OpenText
WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Posted: 07 May 2010 | Published: 07 May 2010


Seven Key Considerations for Successful Deployment of Unified Communications
sponsored by Dimension Data.
WHITE PAPER: Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration.
Posted: 08 Jun 2010 | Published: 01 Dec 2007

Dimension Data.

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Voice over IP Networks: Ensuring Quality through Proactive Link Management
sponsored by Elfiq Networks
WHITE PAPER: Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to.
Posted: 08 Apr 2008 | Published: 01 Feb 2008

Elfiq Networks

Polycom MGC Loyalty Offer
sponsored by Polycom, Inc.
WHITE PAPER: Learn about  the latest in conference collaboration solutions, enabling organizations to deploy high definition conferencing. Use this technology to improve productivity, reduce costs, and align geographically-dispersed teams.
Posted: 11 Jul 2011 | Published: 11 Jul 2011

Polycom, Inc.
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