WHITE PAPER:
Content delivery networks (CDNs) can pave the way for using rich media in an enterprise but make sure you understand how it works. In this e-guide, Tom Nolle, President of CIMI Corporation dives into how CDNs work, their protection from denial of service attacks and the new mission for CDN providers.
WHITE PAPER:
Read this paper to see how Microsoft Office SharePoint Server (MOSS) brings together collaboration and document management in a way that is extremely easy for knowledge workers to learn and use.
WHITE PAPER:
Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
WHITE PAPER:
This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.