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ALSO CALLED: IRC, Internet Relay Chat, Internet Messengers, ICQ, Online Chat, Chat
DEFINITION: For terms frequently used in online keyboard chatting, see chat acronyms.Internet Relay Chat (IRC) is a system for chatting that involves a set of rules and conventions and client/server software. On the Web, certain sites such as Talk City or IRC networks such as the Undernet provide servers and help you download an IRC client to your PC. Talk City also offers an IRC client applet that it downloads  … 
Definition continues below.
Internet ChatWhite Papers (View All Report Types)
3 Matches
Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight
3 Matches
 
INTERNET CHAT DEFINITION (continued): …  for you as part of their home page so that you can start chatting right away.You can start a chat group (called a channel) or join an existing one. There is a protocol for discovering existing chat groups and their members. Depending on the type of network, nicknames can be reserved (registered) or just used during the session. Some channels encourage you to register a nickname that you always use and even offer space for a personal profile, picture, and personal home page link.Popular ongoing IRC channels are #hottub and #riskybus. A number of channels are set up and conducted in foreign … 
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