Internal Sales

WHITE PAPER: A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.

Posted: 21 Dec 2009 | Published: 21 Dec 2009

WHITE PAPER: How do you know what to do to protect your current business and identify areas of future growth? How do you balance opportunity with risk? This paper helps answer those essential questions.

Posted: 29 Jan 2010 | Published: 29 Jan 2010

WHITE PAPER: Being able to adapt your business processes to changing environments effectively is crucial to the overall success of your business. Read this white paper to learn how SAP users can implement the best risk-based testing strategies and the right automated testing tool to accommodate change.

Posted: 02 Apr 2012 | Published: 02 Apr 2012

WHITE PAPER: Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WHITE PAPER: Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.

Posted: 12 Apr 2012 | Published: 12 Apr 2012

WHITE PAPER: Read this white paper to learn all about IBM Business Process Manager V7.5, including the essential product features and functions, including information about migration and entitlements.

Posted: 12 Apr 2012 | Published: 12 Apr 2012

WHITE PAPER: Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.

Posted: 15 Feb 2012 | Published: 15 Feb 2012

WHITE PAPER: This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.

Posted: 18 May 2012 | Published: 18 May 2012