DEFINITION: Law pertaining to property that derives from the work of the mind or intellect, specifically, an idea, invention, trade secret, process, program, data, formula, patent, copyright, or trademark or application, right, or registration.
WHITE PAPER:
This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation.
WHITE PAPER:
This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.
WHITE PAPER:
Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
WHITE PAPER:
This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management.
WHITE PAPER:
This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity.
WHITE PAPER:
IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
WHITE PAPER:
Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
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