ALSO CALLED: IM (Instant Messaging) and Instant Messaging (Communications) DEFINITION: Instant messaging allows the ability to identify someone who is online and send and receive messages with them in near real-time.
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Learn about collaboration capabilities such as unified communications and VoIP, enteprise instant messaging and web conferencing, as well as web 2.0 technologies.
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Electronic transactions whether email, instant messaging or other communication methods, are legally binding and can be used and admitted in litigation. Check out E-Guide to learn best practices for ensuring that your organization is e-...
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This paper discusses the opportunities created by the use of IM, as well as some risks that must be managed in order for it to become a widely accepted business communications tool.
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