Information and Communications Technology Industry White Papers

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May 18, 2013

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Information and Communications Technology Industry White Papers (View All Report Types)

Runbook Automation: Helping Modern IT Accelerate Business sponsored by ServiceNow WHITE PAPER: Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire sponsored by Global Knowledge WHITE PAPER: This paper examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud. Posted: 22 Nov 2010 \| Published: 22 Nov 2010 TOPICS: IT Industry \| IT Infrastructure \| MPLS \| Network Management \| Network Management Protocols \| Network Protocols \| VPN \| VPN Software

The Value of ITIL® Certification sponsored by Global Knowledge WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Careers \| Certification Programs \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Training \| Training and Educational Services

Journal of Management Excellence: The Value of Information sponsored by Oracle Corporation WHITE PAPER: In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy. Posted: 09 May 2011 \| Published: 31 Mar 2011 TOPICS: Business Process Automation \| Business Process Management \| Economic Environment \| IT Industry \| IT Management \| SOA

EDS Workplace Management Services and PCs with Intel vPro Technology sponsored by Intel Corporation WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative. Posted: 02 Oct 2006 \| Published: 01 Oct 2006 TOPICS: Desktop Computer Support \| IT Industry \| Multi-core Processor Architecture \| Multi-core Processors \| Network Interface Cards \| Remote Network Management \| Software Virtualization \| Virtual Machine Monitor

Unleashing Microsoft SharePoint 2010’s Web Content Management Features sponsored by AvePoint, Inc. WHITE PAPER: In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers. Posted: 21 Feb 2011 \| Published: 21 Feb 2011 TOPICS: Data Management \| Data Management Software \| Document Management \| Document Management Software \| Enterprise Content Management \| IT Industry \| IT Management \| SharePoint \| Web Content Management

Wireless Technologies and e-Learning: Bridging the Digital Divide sponsored by Intel Corporation WHITE PAPER: Information and communications technology and e-Learning platforms are vital channels for improving the quality of education. This white paper discusses how Intel is developing communications technology strategies to help bridge the digital divide. Posted: 20 Aug 2007 \| Published: 01 Dec 2006 TOPICS: Architectures \| High Availability \| IT Industry \| IT Infrastructure \| IT Managers \| IT Services \| Network Management \| Systems Implementation

Responding today, ready for the future: Maintaining advantage during the global economic downturn sponsored by Alcatel-Lucent WHITE PAPER: In hard economic times, survival is often more top of mind than opportunity. But part of innovationis doing exactly that: turning paradigms on their heads, creating (or unearthing) opportunitiesregardless of external circumstances. Read this paper to learn more! Posted: 24 Mar 2010 \| Published: 24 Mar 2010 TOPICS: Capital Expenditures \| Economic Environment \| IT Industry \| IT Infrastructure \| Managed Security Services \| Managed Security Services Providers \| Operating Equipment Efficiency or Effectiveness (OEE) \| Revenue Projections \| ROI

MSP’s Single Most Important Marketing Message sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Marketing \| Network Infrastructure \| Network Management \| Network Performance

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

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