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Information Technology StrategyWhite Papers (View All Report Types)
 
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER: This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

Pivotal CRM, a CDC Software solution

How To Increase Productivity and Reduce Costs Across The Enterprise
sponsored by AtTask
WHITE PAPER: Although the current economic situation is improving, many organizations are opting to keep operational expenses on a tight leash, and some have decided to freeze hiring and re-evaluate project budgets. Learn how project management tools can help drive strategic planning and decision making for greater efficiency in your organization.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 02 Jun 2010 | Published: 18 Dec 2009

Oracle Corporation

The Business Drivers for Data Center Excellence
sponsored by Liquid Computing
WHITE PAPER: The Data Center Excellence Executive Leadership Report Series provides executives with an approach to align the investment and support of their data centers into the organization's overall strategic goals and objectives.
Posted: 17 Oct 2008 | Published: 17 Oct 2008

Liquid Computing

Architectural Quality: Design, Development and Testing Rules
sponsored by hello2morrow, Inc.
WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: 29 Sep 2008 | Published: 24 Sep 2008

hello2morrow, Inc.

The Agile Project Manager
sponsored by VersionOne Inc.
WHITE PAPER: This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
Posted: 08 Jun 2009 | Published: 08 Jun 2009

VersionOne Inc.

MDM Journey: The Right and Wrong Master Data Management Strategies to Start Small and Grow Big
sponsored by Siperian, Inc.
WHITE PAPER: No master data management journey is the same. Read this paper to learn from the successes and failures of MDM early adopters, how to select a technology that doesn't limit MDM's evolution and to compare approaches based on industry-specific examples.
Posted: 19 Nov 2008 | Published: 19 Nov 2008

Siperian, Inc.

6 Tips to Get Started with Automated Testing
sponsored by SmartBear Software
WHITE PAPER: Automated testing will shorten your development cycles, avoid cumbersome repetitive tasks and help improve software quality but how do you get started? The best practices discussed in this white paper help ensure results and a successful foundation for improving your software quality.
Posted: 14 Sep 2010 | Published: 14 Sep 2010

SmartBear Software

How To Align Corporate Strategy with Project Execution
sponsored by AtTask
WHITE PAPER: The biggest challenge for IT leaders today is making sure that projects are aligned with the strategic and financial goals of their organizations. Learn why implementing a project and portfolio management (PPM) approach could help simplify your objectives. Gain insight on PPM topics such as allocating resources, capacity planning and more.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask
 
 
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