Information Technology Infrastructure Library White Papers

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Information Technology Infrastructure Library White Papers (View All Report Types)

Managing Enterprise Assets and IT Assets in a Converged World sponsored by IBM WHITE PAPER: This EMA report provides guidelines for how to plan a more effective EAM strategy, including maturity levels, processes, and technologies. IBMs Maximo Asset Management and SmartCloud Control Desk functionality and architecture will be introduced and the impact these applications have in use-case deployments in 3 different verticals will be stressed Posted: 10 Sep 2013 \| Published: 31 May 2013 TOPICS: Asset Management Services \| Converged Networks \| Data Center Infrastructure Efficiency \| Data Center Management \| Enterprise Asset Management Software \| IT Asset Management \| IT Asset Management Software \| IT Management \| ITIL

The Ultimate Technology Business Management Guide sponsored by Apptio WHITE PAPER: In this asset, read about Apptio, the leading provider of TBM solutions. Their suite of applications and SaaS delivery model provide IT organizations an efficient and cost effective approach to quickly adopt and realize the ongoing benefits of TBM. Posted: 03 Sep 2013 \| Published: 03 Sep 2013 TOPICS: Application Development \| Application Infrastructure \| Application Performance Management \| Applications Management \| Cloud Computing \| IT Service Management \| ITIL \| SaaS ERP

Simple Ways to Get the Most from Your Blade Environment sponsored by HP & Intel® WHITE PAPER: Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. Posted: 20 Dec 2008 \| Published: 19 Dec 2008 TOPICS: Best Practices \| Blade Servers \| Change Management \| Enterprise \| Financial Services \| ITIL \| ROI

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals sponsored by Enterprise Management Associates (EMA) WHITE PAPER: Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative. Posted: 09 Oct 2006 \| Published: 01 Feb 2007 TOPICS: Business IT Alignment \| Business Service Management \| Change Management \| CMDB \| Configuration Management \| Enterprise Systems \| IT Service Management \| ITIL \| Service Level Management \| Standards

Enterprise Performance Management - Management Excellence Metrics Reloaded sponsored by Oracle Corporation WHITE PAPER: In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context. Posted: 01 Oct 2010 \| Published: 01 Sep 2008 TOPICS: Business Intelligence \| Business Process Management \| ITIL \| Market Segments \| Marketing \| Model Driven Architecture \| Performance Testing \| Strategic Planning

Transform IT: Transform the Enterprise sponsored by ServiceNow WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: CIOs \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL

Adopting ITSM Technology to Support ITIL Initiatives sponsored by ServiceNow WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services. Posted: 19 May 2014 \| Published: 07 May 2013 TOPICS: Asset Management Services \| IT Asset Management \| IT Management \| IT Service Management \| ITIL \| Software as a Service \| Systems Management \| Systems Management Services

Virtual Data Center eZine - Volume 3 sponsored by Virtual Data Center eZine - Volume 3 WHITE PAPER: This third issue of the Virtual Data Center e-zine sifts through the maze of products and technologies that make up VMware's virtualization ecosystem. It then takes a comprehensive look at the new world of virtual desktop delivery and management Posted: 19 Jun 2008 \| Published: 01 Jun 2008 TOPICS: Backups \| Data Centers \| Desktop Applications Management \| Desktop Management \| Disaster Recovery \| High Availability \| IT Service Management \| ITIL \| Server Consolidation \| Server Virtualization \| VMware	All resources sponsored by Virtual Data Center eZine - Volume 3

Why Service Level Management is Mission Critical for all IT Service Providers sponsored by Autotask Corporation WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools. Posted: 10 Dec 2010 \| Published: 10 Dec 2010 TOPICS: Billing Software \| CRM \| ITIL \| Reporting Software \| SaaS business intelligence \| Service Level Management \| SLA