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Information Technology Infrastructure Library White Papers (View All Report Types)
 
VCE VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages
sponsored by Dell EMC and Intel®
WHITE PAPER: While there are significant potential benefits to migrating to a hyper-converged system, true cost and real life experience are critical decision factors. Dive into the details for the VCE VxRail Appliance from Dell EMC and Intel®, including total cost of ownership, total cost of acquisition and relative work efforts to install, and more.
Posted: 20 Oct 2016 | Published: 20 Oct 2016

Dell EMC and Intel®

Build a Reliable, Accurate CMDB by Addressing Data Quality
sponsored by BDNA
WHITE PAPER: Discover the top data quality issues derailing your configuration management database (CMDB) initiatives. Learn how you can build and maintain an accurate, reliable CMDB by taking the steps to address poor data quality.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

Application Rationalization Datasheet
sponsored by Apptio
WHITE PAPER: To achieve decision agility, IT organizations need a scalable way to make business sense out of disconnected financial, operational, and project data about their application portfolio. Read on to learn more about innovative solutions!
Posted: 16 Oct 2013 | Published: 15 Oct 2013

Apptio

SafeGuarding Upgrades of your SAP® Applications: Ensuring Upgrade Success by Identifying and Addressing Potential Challenges Proactively
sponsored by SAP America, Inc.
WHITE PAPER: This paper describes how the SAP Safeguarding for Upgrade portfolio of services helps you identify and address potential challenges associated with an upgrade of your SAP solution early – and ensure its success. Read on to learn more about how to upgrade successfully with SAP Safeguard.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

The Business Technology Value Scorecard
sponsored by Apptio
WHITE PAPER: In July 2013, the Technology Business Management Council commissioned Forrester Consulting to evaluate the metrics that CIOs use to convey the contribution of technology to business goals. Forrester found that an optimal BT value scorecard would span four areas: health, delivery, outcome, and agility.
Posted: 16 Oct 2013 | Published: 30 Sep 2013

Apptio

Applying ITIL Best Practice Principles to IPAM
sponsored by BT Diamond IP
WHITE PAPER: This white paper will explain how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be accrued from using this management framework.
Posted: 20 Dec 2010 | Published: 20 Dec 2010

BT Diamond IP

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit
 
 
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