Information Technology Infrastructure Library White Papers

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May 23, 2013

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Information Technology Infrastructure Library

Information Technology Infrastructure Library White Papers (View All Report Types)

IBM z/OS Mainframe Security and Audit Management Using the IBM Security zSecure Suite sponsored by IBM WHITE PAPER: Discover how the IBM Security zSecure suite contains the components you need to manage your mainframe, monitor for threats, audit usage and configurations, and enforce policies to ensure compliance. Posted: 08 Mar 2013 \| Published: 31 Aug 2011 TOPICS: Application Security \| Applications Management \| Audit Trails \| Auditing (Finance) \| Compliance (Finance) \| Compliance (Systems Operations) \| IT Governance \| IT Service Management \| ITIL \| Mainframe Operating Systems \| Mainframe Server Hardware \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Security \| Security Audits \| Security Best Practices \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Standards \| Security Systems \| Vulnerability Assessments \| Vulnerability Management

IT Service Management: Optimizing IT performance and delivered business value sponsored by ComputerWeekly.com WHITE PAPER: As enterprises expect and demand more from their IT and the organizations that provide it, IT functions need management frameworks and enabling technologies to help to deliver high quality IT services and cost efficiencies, to demonstrate delivered business value, and to increase IT-to-business alignment or integration. Posted: 24 Oct 2011 \| Published: 28 Jun 2010 TOPICS: ITIL \| Service Level Management

Why ITIL® is Important sponsored by Global Knowledge WHITE PAPER: Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility. Posted: 16 Apr 2012 \| Published: 16 Apr 2012 TOPICS: Best Practices \| Change Management \| IT Management \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Enterprise Change Management: Blending Technology with Best Practices to Improve IT Efficiency & Achieve Compliance sponsored by SunView Software Inc. WHITE PAPER: Effective change management is required to rapidly and successfully respond to new challenges. Get an in-depth explanation of the available technologies and best practice frameworks that exist to help organizations control change activities. Posted: 04 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Change Management \| CobiT \| Configuration Management \| IT Governance \| ITIL \| Network Management \| Regulatory Compliance

Configuration and Change Management for IT Compliance and Risk Management sponsored by Tripwire, Inc. WHITE PAPER: This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements. Posted: 08 Jan 2009 \| Published: 01 Nov 2007 TOPICS: Business Processes \| Change Management \| Configuration Management \| Hardware \| Infrastructure Management \| IT Departments \| ITIL \| Risk Management \| Software

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives sponsored by Hewlett-Packard Company WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB. Posted: 24 Aug 2007 \| Published: 01 Jan 2007 TOPICS: Change Management \| CMDB \| IT Governance \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Network Configuration Management

Why Service Level Management is Mission Critical for all IT Service Providers sponsored by Autotask Corporation WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools. Posted: 10 Dec 2010 \| Published: 10 Dec 2010 TOPICS: Billing Software \| CRM \| ITIL \| Reporting Software \| SaaS business intelligence \| Service Level Management \| SLA

HP Software and HP Services Unite around Service Management Solutions sponsored by Hewlett-Packard Company WHITE PAPER: This analyst report addresses and the uniting of HP Software and Services to better align solutions with business outcomes and help customers implement the lifecycle view of management and governance advocated by such standards as ITIL V3. Posted: 19 Sep 2007 \| Published: 05 Jul 2007 TOPICS: Application Life-Cycle Management \| Business IT Alignment \| IT Service Management \| ITIL \| Software Asset Management \| Software Best Practices

Realizing ITIL V3: Top Technologies to Drive Value sponsored by Hewlett-Packard Company WHITE PAPER: Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. Posted: 18 Jun 2008 \| Published: 01 Aug 2008 TOPICS: Application Performance Management \| Business Process Management Software \| Business Service Management Software \| IT Service Management \| ITIL \| Systems Management

USENIX HotCloud '10 sponsored by Novell, Inc. WHITE PAPER: This paper describes infrastructure software for this new IT landscape. It will discuss the service-oriented distributed management necessary to create an IT platform. Posted: 21 Oct 2010 \| Published: 21 Oct 2010 TOPICS: Cloud Computing \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Service Management \| ITIL \| Mainframe Operating Systems \| Storage Resource Management

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