Information Content Industry White Papers

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May 23, 2013

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Information Content Industry White Papers (View All Report Types)

Business Analytics: Helping You Put an Informed Foot Forward sponsored by SAS Institute Inc. WHITE PAPER: What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more. Posted: 30 Jul 2010 \| Published: 30 Jul 2010 TOPICS: Analytic Applications Software \| Business Intelligence \| Data Analytics \| Data Management \| Information Industry \| Information Management \| IT Infrastructure \| Metrics

Leading the Way in Managed Services sponsored by Zenith Infotech WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients. Posted: 20 Jun 2008 \| Published: 01 Jul 2008 TOPICS: Backups \| Information Industry \| IT Infrastructure \| Managed Security Services \| Remote Network Management \| Security Management

Converged Video Network Security sponsored by Alcatel-Lucent WHITE PAPER: Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. Posted: 20 Aug 2008 \| Published: 01 Apr 2007 TOPICS: Access Control \| Authentication \| Hackers \| Intrusion Prevention \| IPTV \| Middleware \| Security Management \| SLA \| Smart Cards \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Software \| Video-on-Demand

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution sponsored by Hewlett-Packard Company WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM. Posted: 22 Feb 2010 \| Published: 22 Feb 2010 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Satisfaction \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Regulations \| Telecommunications Systems

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks sponsored by Enea WHITE PAPER: This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry. Posted: 15 Sep 2008 \| Published: 15 Mar 2008 TOPICS: Asset Management Services \| Business Intelligence \| Data Migration \| Hardware \| High Availability \| Middleware \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Service Providers

Scaling SOA through EAI Enhancement and Use of Model-based Standards sponsored by Progress Software WHITE PAPER: This white paper details how to enhance an EAI environment and enable SOA while improving productivity, reducing manual governance, and optimizing performance. Posted: 19 Feb 2007 \| Published: 01 Feb 2007 TOPICS: Application Integration \| Business Process Management \| Data Modeling \| SOA \| SOA Governance \| Telecommunications Industry \| XSLT

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service sponsored by Alcatel-Lucent WHITE PAPER: Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV. Posted: 20 Aug 2008 \| Published: 01 Feb 2007 TOPICS: Advertising \| Content Providers \| Converged Networks \| HDTV \| Integration Testing \| IP Networks \| IPTV \| QOS \| Telecommunications Industry \| Telecommunications Service Providers \| Televisions

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

Proactive Service Assurance for Mobile Data Services sponsored by InfoVista Corporation WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. Posted: 02 Mar 2009 \| Published: 26 Feb 2009 TOPICS: 3G Wireless \| Internet Access \| Internet Appliances \| Internet Services \| IP Services \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Systems

Session Border Controllers: Addressing Tomorrow's Requirements sponsored by Metaswitch Networks WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers. Posted: 27 Sep 2011 \| Published: 27 Sep 2011 TOPICS: Network Architectures \| Network Configuration Management \| Network Design \| Network Management \| Network Performance \| Network Security \| Networking \| Security \| SIP \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Standards \| Telecommunications Systems \| VoIP

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