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Information Consumers White Papers (View All Report Types)
 
11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett Packard Enterprise

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

Achieving Seamless Communications and Collaboration
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, explore how you can achieve seamless, real-time mobile collaboration in your enterprise.
Posted: 29 Mar 2016 | Published: 31 Dec 2015

Mitel Networks Limited

The Importance of Remote Customer Support in a Shift-Left World
sponsored by LogMeIn Rescue
WHITE PAPER: More companies are using a "shift-left" approach to customer support – that is, to lower levels of support – and moving repetitive work to self-service. But how can the work be shifted smoothly without adversely impacting customers? Learn how remote support can meet evolving support needs in a shift-left world.
Posted: 29 Aug 2017 | Published: 29 Aug 2017

LogMeIn Rescue

Transforming Branch/Remote Office IT in the Digital Economy
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Find out why survey results show businesses can't compete in the new digital economy if they don't transform branch IT, and learn how you can consolidate and centralize management of branch infrastructure without compromising control or performance.
Posted: 02 Dec 2015 | Published: 02 Dec 2015

Riverbed Technology, Inc.

Desktop Virtualization Survey: Changing Workstyles Drive Demand for Desktop Virtualization
sponsored by Citrix
WHITE PAPER: Review the results of a recent Desktop Virtualization Survey, reporting where organizations are on their journey towards VDI. Learn the key findings of this survey and learn why mobility is a top driver for – and benefit of – VDI.
Posted: 27 Sep 2012 | Published: 31 Dec 2012

Citrix

AT&T Network-based IP VPN Remote Access (ANIRA)
sponsored by AT&T Corp
WHITE PAPER: AT&T Network-based IP VPN Remote Access (ANIRA) offers remote users and traveling users access to corporate information & productivity applications on the fly, whether away from or within the office.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

AT&T Corp

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.
 
 
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