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Information Consumers White Papers (View All Report Types)
Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett Packard Enterprise

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009


Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Remote access your users will love
sponsored by Citrix
WHITE PAPER: Access this white paper to uncover the growing user challenges with remote access. Also, discover the key characteristics of a remote access solution strategy that gives users a remote experience they'll love while meeting IT's requirements for security and manageability.
Posted: 03 Aug 2015 | Published: 29 Mar 2013


How the Cloud can Drive up Customer Engagement and Let Staff work more Flexibly
sponsored by IP Solutions
WHITE PAPER: In this white paper, you'll learn how the cloud can bring the contact center to your employees and let customers choose when, how and where they want to contact you. Find out how it also allows you to acquire new technologies and channels.
Posted: 30 Sep 2015 | Published: 30 Sep 2015

IP Solutions

Desktop Virtualization Survey: Changing Workstyles Drive Demand for Desktop Virtualization
sponsored by Citrix
WHITE PAPER: Review the results of a recent Desktop Virtualization Survey, reporting where organizations are on their journey towards VDI. Learn the key findings of this survey and learn why mobility is a top driver for – and benefit of – VDI.
Posted: 27 Sep 2012 | Published: 31 Dec 2012


The Truth About Working from Anywhere - Part 2: Best Practices for Working on the Go
sponsored by Citrix Online Go To Meeting
WHITE PAPER: This best practices guide provides guidance to help you more effectively and efficiently operate as a mobile worker. Inside, find advice to help you drive success with mobile work at home and on the road, as well as tips for increasing mobile communication.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Citrix Online Go To Meeting

WAN Optimization: Improving Productivity and Increasing Business Value
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Want to achieve faster ROI with WAN optimization? Read the latest IDC report and discover how you can cut IT costs without compromising performance, gain greater efficiency, and improve productivity and overall satisfaction.
Posted: 18 Apr 2012 | Published: 29 Jan 2010

Riverbed Technology, Inc.

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.
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