CIO Tech Dossier: Application Performance Management: The End User is King
sponsored by CA Technologies.
WHITE PAPER:
Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives.
Posted: 08 May 2012 | Published: 08 May 2012
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Business Intelligence for the Small to Medium Sized Business
sponsored by SAP America, Inc.
WHITE PAPER:
Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
Posted: 04 Jun 2009 | Published: 04 Jun 2009
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Preparing for Mission-Critical SOA with Next-Generation Governance Technologies
sponsored by Oracle Corporation
WHITE PAPER:
Whether you are just embarking on an SOA program or expanding an existing initiative, the latest governance solutions can guide you along the path to demonstrable, measurable SOA success. Read this white paper now to see why there’s never been a better time to confidently invest in SOA.
Posted: 12 Mar 2012 | Published: 12 Mar 2012
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Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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Consolidate Fax to Cut Costs and Ensure Reliable Communications
sponsored by OpenText
WHITE PAPER:
This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation.
Posted: 11 Apr 2012 | Published: 11 Apr 2012
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BI and ETL - Process Management Pain Points
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Sound business intelligence (BI) reporting can be invaluable in helping your business peers make the best decisions for your company. Ensuring error-free, end-to-end integration of data between processes distributed throughout your organization, however, can be challenging. Learn how scheduling and process automation technologies can help.
Posted: 14 Feb 2012 | Published: 14 Feb 2012
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Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER:
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Supporting information technology risk management
sponsored by IBM
WHITE PAPER:
Access the resource to discover the 5 stages of an effective IT risk mitigation program, the 5 components of efficiently managing IT risks and 5 questions to ponder when assessing risk solutions.
Posted: 04 May 2012 | Published: 04 May 2012
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Gartner Magic Quadrant: Selecting a vendor
sponsored by IBM
WHITE PAPER:
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
Posted: 17 May 2012 | Published: 17 May 2012
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