IT Managers White Papers

WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.

Posted: 28 Jun 2013 | Published: 31 Dec 2013

WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: Many departments within a company, such as marketing, sales, and logistics, are adopting cloud and  SaaS technologies without involving the IT department. Read this informative resource to learn how your IT managers can stay ahead of developing trends and lessen the risk of the cloud accidentally making its way into your organization.

Posted: 05 Sep 2012 | Published: 05 Sep 2012

WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.

Posted: 31 Jul 2012 | Published: 01 Aug 2011

WHITE PAPER: Access this white paper to discover an operations management tool that can support your virtual and physical IT environment. This solution provides full physical/ virtual topology, virtual storage discover, easy integration with VMware, and more.

Posted: 26 Jul 2012 | Published: 24 Jul 2012

WHITE PAPER: Access the resource to discover the 5 stages of an effective IT risk mitigation program, the 5 components of efficiently managing IT risks and 5 questions to ponder when assessing risk solutions.

Posted: 04 May 2012 | Published: 01 Oct 2011

WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

Posted: 26 Apr 2012 | Published: 01 Sep 2011

WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

WHITE PAPER: This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: This overview of the 2010 IBM Global IT Risk Study uncovers the challenges associated with IT risk, and the steps IT managers and CIOs are taking to better understand, confront and resolve this concern.

Posted: 19 May 2011 | Published: 19 May 2011

WHITE PAPER: Dell™ EqualLogic™ Auto-Snapshot Manager/VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs--helping simplify data management, and increase application performance.

Posted: 10 Mar 2011 | Published: 10 Mar 2011

WHITE PAPER: Cloud computing has created a lot of buzz in the marketplace, as well as confusion about its benefits. This free white paper is geared for both IT and business leaders. Read an overview of what cloud computing is, the types of "clouds" and examples of how clients are using cloud computing to reduce costs and increase efficiencies

Posted: 17 Jan 2011 | Published: 17 Jan 2011

WHITE PAPER: Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing.

Posted: 26 Oct 2010 | Published: 01 Oct 2009

WHITE PAPER: This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months.

Posted: 28 Sep 2010 | Published: 28 Sep 2010

WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: The decisions of CIOs today are high on the business agenda as they prepare their companies for post-slump growth while continuing major cost reductions. In this paper you'll hear from Steve Schuckenbrock, President, Large Enterprise at Dell, as he discusses the role of the CIO, dilemnas CIOs face today, and much more!

Posted: 30 Aug 2010 | Published: 30 Aug 2010

WHITE PAPER: Managing IT infrastructure doesn’t have to be thankless. Nor does it have to be difficult or require tons of overtime.Embracing the Kaseya toolkit allows you to manage your IT assets more efficiently without being a nuisance, helping you to do your part to improve productivity and raise your reputation within the company.

Posted: 13 Aug 2010 | Published: 13 Aug 2010

WHITE PAPER: This white paper describes the principles for the convergence of BPM and SOA from a business perspective. The primary audiences are leaders and architects that need to understand how to effectively combine BPM and SOA as a key differentiator for successful enterprises in their drive toward business agility.

Posted: 03 Aug 2010 | Published: 30 Oct 2009

WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.

Posted: 03 Aug 2010 | Published: 02 Nov 2010

WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.

Posted: 22 Jul 2010 | Published: 22 Jul 2010

WHITE PAPER: Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.

Posted: 17 Jun 2010 | Published: 21 Dec 2009