IT Management

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ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy
DEFINITION: MIS (management information systems) is a general term for the computer systems in an enterprise that provide information about its business operations. It's also used to refer to the people who manage these systems. Typically, in a large corporation, "MIS" or the "MIS department" refers to a central or centrally-coordinated system of computer expertise and management, often including mainframe systems  … 
Definition continues below.
IT Management White Papers (View All Report Types)
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Enhancing employee flexibility while reducing IT complexity
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read this exclusive case study to find out what solutions Dell took to embrace BYOD, streamline IT, and manage their security at the same time.
Posted: 11 Mar 2015 | Published: 31 Aug 2014

Dell, Inc. and Intel®

B2B Collaboration Environments: On the Path to Modernization
sponsored by Axway
WHITE PAPER: This white paper analyzes the steps that companies are taking to evolve, consolidate, and modernize their legacy B2B collaboration exchange environments.
Posted: 06 Mar 2015 | Published: 30 Apr 2014

Axway

The Financial Impact of Advanced Persistent Threats
sponsored by IBM
WHITE PAPER: This detailed report shows you just how detrimental APTs can be.
Posted: 03 Mar 2015 | Published: 01 May 2014

IBM

How cloudy is my IT forecast?
sponsored by Dimension Data
WHITE PAPER: More and more organizations are moving to the cloud. Chances are, your organization is among them. But how can you be sure you're getting the most out of your investment?This resource provides practical considerations for integrating on-premise and cloud environments to deliver the right outcomes for your business.
Posted: 27 Feb 2015 | Published: 27 Feb 2015

Dimension Data

Your Guide to Cloud Migration Best Practices: Are We There Yet?
sponsored by Dimension Data
WHITE PAPER: Access this white paper to learn how to overcome the obstacles you tend to find on the path to cloud computing. You'll also learn the importance of making migration to cloud a team effort that involves your cloud provider at every stage.
Posted: 27 Feb 2015 | Published: 27 Feb 2015

Dimension Data

Control your cloud: HP Helion Managed Virtual Private Cloud
sponsored by Hewlett-Packard Company
WHITE PAPER: Pre-priced, preconfigured Infrastructure-as-a-Service (IaaS) solutions give you more speed and choice. Learn how to move lighter workloads to the cloud.
Posted: 27 Feb 2015 | Published: 27 Feb 2015

Hewlett-Packard Company

Best Practices for Virtualizing and Protecting Exchange Server
sponsored by Veeam Software
WHITE PAPER: In this white paper, you'll learn about the considerations that must be taken into account when virtualizing Exchange Server. You'll learn why it's important to avoid using dynamic hardware allocations or overcommitments, and avoid manipulating state data. Read on to learn more.
Posted: 27 Feb 2015 | Published: 27 Feb 2015

Veeam Software

15 Top-Paying IT Certifications for 2015
sponsored by Global Knowledge
WHITE PAPER: Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Global Knowledge

Top 5 data centre trends to watch in 2015
sponsored by Dimension Data
WHITE PAPER: Access this white paper to explore what experts believe are the top trends to watch for data centers in 2015 and find out their expected impact on business.
Posted: 26 Feb 2015 | Published: 28 Nov 2014

Dimension Data

When Buying Converged Infrastructures Makes Sense
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this expert e-guide examine the various considerations to take into account prior to deploying a converged infrastructure.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Dell, Inc. and Intel®

Empowering Your Mobile Workers: 4 Criteria for Secure Collaboration
sponsored by Box
WHITE PAPER: This white paper explains how to build a mature mobile strategy, and divulges the top 4 criteria for secure collaboration.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

Box

Simplicity, Efficiency and Versatility for ROBO and Small Office IT
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper explores an agile solutions platform for office IT. Read on to learn how this approach delivers simplified systems management that delivers simplicity, efficiency, and versatility for small and midsized offices.
Posted: 24 Feb 2015 | Published: 24 Feb 2015

Dell, Inc. and Intel®

Faster Server Deployment in Less Space Means Big Savings
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Faster server deployment in half the space means big savings for growing companies. This resource delivers test results on enclosures and servers that are built to save time, labor, and money while leaving plenty of room to grow. Read on to learn how this provides 50% more available rack space while requiring 62.8% less time to deploy.
Posted: 24 Feb 2015 | Published: 24 Feb 2015

Dell, Inc. and Intel®

The Top 10 Benefits of Cobrowse Technology
sponsored by Oracle Corporation
WHITE PAPER: Customers need more than just voice and text help. Learn why cobrowse is an essential tool for modern customer service.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Building Brand in Retail With Service Tools
sponsored by Oracle Corporation
WHITE PAPER: Retailers have the right customer service technology—but use it wrong. Find out how to use these tools to build brand.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Catching up to Modern Customer Support in Manufacturing
sponsored by Oracle Corporation
WHITE PAPER: Manufacturers are behind the times in customer service. See how to modernize fast to get an upper hand on competitors.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Oracle Service Cloud: Excellent Service for Financial Firms
sponsored by Oracle Corporation
WHITE PAPER: In finance, better service means more revenue. Discover how to easily provide consistent, cross-channel service.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Solve the Customer Service Gap: Expectations Versus Delivery
sponsored by Oracle Corporation
WHITE PAPER: Executives think they're providing great service—but stats show customers disagree. Learn how to solve the disconnect.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Five Reasons to Consider SaaS for Your Business Applications
sponsored by Oracle Corporation
WHITE PAPER: LOB managers need SaaS. Discover how it improves business applications and flexibility, all with fast, easy adoption.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Top 5 Aspects of Security to Look for in a Cloud Provider
sponsored by Oracle Corporation
WHITE PAPER: Don't let the cloud be the weak link in your security chain. Find out what you need to know to choose the best vendor.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Empowered Customers Expect More: Oracle vs. Kana
sponsored by Oracle Corporation
WHITE PAPER: You need an out-of-the-box customer portal and a unified, cross-channel platform to thrive. Learn which option is best.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

The New Connected Mobile Workforce
sponsored by Oracle Corporation
WHITE PAPER: The workforce is more connected than ever. See how it will evolve to incorporate the latest disruptive technology.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Field Service Management in the Cloud
sponsored by Oracle Corporation
WHITE PAPER: Too many in field service management overlook cloud solutions. Learn why it's a better way to manage field technicians.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

Time-Based Routing for Field Service
sponsored by Oracle Corporation
WHITE PAPER: You need the best methodology for your mobile workforce. See why time-based routing gives you the most stable schedule.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation

The Moneyball Method of Field Service Management
sponsored by Oracle Corporation
WHITE PAPER: Analytics have changed everything from baseball to business. Find out how they've transformed field service management.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

TOPICS:  IT Management
Oracle Corporation
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IT MANAGEMENT DEFINITION (continued): …  but also including by extension the corporation's entire network of computer resources. In the beginning, business computers were used for the practical business of computing the payroll and keeping track of accounts payable and receivable. As applications were developed that provided managers with information about sales, inventories, and other data that would help in managing the enterprise, the term "MIS" arose to describe these kinds of applications. Today, the term is used broadly in a number of contexts and includes (but is not limited to): decision support systems, resource and people … 
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