IT Management White Papers

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May 24, 2013

IT Management
ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy DEFINITION: MIS (management information systems) is a general term for the computer systems in an enterprise that provide information about its business operations. It's also used to refer to the people who manage these systems. Typically, in a large corporation, "MIS" or the "MIS department" refers to a central or centrally-coordinated system of computer expertise and management, often including mainframe systems … Definition continues below.
IT Management White Papers (View All Report Types)
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User Experience Management and Business Impact - A Cornerstone for IT Transformation sponsored by Quest Software, now a part of Dell WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| Business Service Management \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Management \| IT Managers \| IT Workforce \| User Experience

SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS sponsored by Hewlett-Packard Limited WHITE PAPER: Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions. Posted: 07 Sep 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| Platform as a service

Service area overview - Connect and grow to create seamless, secure, and context-aware experiences sponsored by Hewlett-Packard Limited WHITE PAPER: Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes. Posted: 07 Sep 2012 \| Published: 30 Dec 2011 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

MoD information infrastructure program on target to deliver direct financial savings in excess of £1,600m ($2,630M USD) sponsored by Hewlett-Packard Limited WHITE PAPER: This whitepaper discusses a real world case study of the UK Ministry of Defense and their successful retire of legacy IT systems and implementation of a single, secure information infrastructure. Posted: 07 Sep 2012 \| Published: 31 May 2012 TOPICS: Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management

Industrializing IT Service Delivery sponsored by Hewlett-Packard Limited WHITE PAPER: This paper introduces the next model of application development and maintenance: The Industrialised Delivery System (IDS). Access this resource to learn about IDS, other delivery models and systems, and find five criteria for IT shops to successfully deliver on solutions today. Posted: 21 Aug 2012 \| Published: 01 Sep 2011 TOPICS: Application Development \| Business Process Modeling \| Business Processes \| Capacity Planning \| CIOs \| IT Management

At-a-Glance - Enterprise Cloud Services–Private Cloud Updated Infrastructure Access Ensures Greater Flexibility sponsored by Hewlett-Packard Limited WHITE PAPER: This brief paper explains how moving to the cloud can help ease the cumbersome task of infrastructure implementation and maintenance by providing improved agility, flexibility, productivity and more. Posted: 16 Aug 2012 \| Published: 16 Aug 2012 TOPICS: Cloud Computing \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Management \| IT Systems

ESG: The Changing Landscape of Desktop Virtualization sponsored by VMware, Inc. WHITE PAPER: Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization. Posted: 14 Aug 2012 \| Published: 29 Feb 2012 TOPICS: Data Center Management \| Data Center Networking \| Data Centers \| Desktop Management \| Desktop Virtualization \| Desktop Virtualization Software \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Understanding (and Overcoming) Today's Desktop Virtualization Challenges sponsored by VMware, Inc. WHITE PAPER: Access this resource to get more information on virtualization solutions that will help manage a growing and dynamic virtual desktop environment. Posted: 14 Aug 2012 \| Published: 31 Jan 2012 TOPICS: Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| Desktop Virtualization Software \| IT Infrastructure \| IT Management \| IT Management Services \| Virtual Desktop Infrastructure \| Virtual Machine \| Virtual Machine Migration \| Virtualization Security

Technology solutions from HP Enterprise Services drive continued success of Everest Funeral Planning sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn how one developing organization designed a solution platform to leverage the latest in technology advances in cloud computing for an innovative, technology-enabled business model. Discover how they transformed an industry through vision and technology. Posted: 10 Aug 2012 \| Published: 31 May 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

How Virtualization and Cloud Computing Move SMBs Forward sponsored by VMware, Inc. WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations. Posted: 08 Aug 2012 \| Published: 29 Jun 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Small Businesses

Worst Practices in Business Intelligence: Why BI Applications Succeed Where BI Tools Fail sponsored by Information Builders WHITE PAPER: This paper addresses the top 4 worst practices in business intelligence (BI) and provides you with essential strategies for how to overcome these common mishaps. Posted: 03 Aug 2012 \| Published: 01 Aug 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Business Metrics \| IT Best Practices \| IT Management

Top ten reasons to automate your IT processes sponsored by Hewlett-Packard Limited WHITE PAPER: As IT infrastructures become larger and more complex the need for automation increases for both it's organisational efficiency and knowledge retention. Automation technology can help address alerts and incidents, as well as increase infrastructure up time while reducing operational costs. Posted: 03 Aug 2012 \| Published: 03 Aug 2012 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Management \| Data Management Software \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL \| Knowledge Management

Data Quality Management: The Key to Successful Predictive Analytics sponsored by Information Builders WHITE PAPER: As more and more companies begin to leverage predictive analytics to improve their business intelligence strategies, it's becoming evident that effective predictive models begin with data quality management. Read on to learn more about the impact data quality has on predictive analytics and how to easily improve your data quality. Posted: 02 Aug 2012 \| Published: 01 Aug 2012 TOPICS: Business Intelligence \| Business Metrics \| Data Analytics \| Data Quality \| IT Management \| Predictive Analytics

Achieving Success with a Flexible Workplace sponsored by IBM WHITE PAPER: This white paper demonstrates how flexible work environments can enhance productivity, spur innovation and reduce costs. Read now to learn how forward thinking IT leaders have already overcome the challenges associated with flexible working initiatives. Posted: 02 Aug 2012 \| Published: 02 Aug 2012 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| IT Best Practices \| IT Infrastructure \| IT Management \| Mobile Workers \| Security \| Security Architectures \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Threats \| Work Environment \| Workforce Planning

Five Things You Need to Know About Your Users Before You Deploy Business Intelligence sponsored by Information Builders WHITE PAPER: In order to deliver the most effective business intelligence (BI), IT must leverage the right set of tools to make information retrievable and easy to understand. Read this exclusive paper to learn 5 things you need to know about your users before deploying BI in order to ensure success. Posted: 01 Aug 2012 \| Published: 01 Aug 2012 TOPICS: Application Development \| Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| IT Best Practices \| IT Management

Windows 7 Application Migration Checklist sponsored by Citrix WHITE PAPER: This resource provides a step-by-stop guide to a successful migration to Windows 7 including hints from your peers who have completed the upgrade. Get a checklist for optimizing your migration plan to avoid potential errors. Posted: 25 Sep 2012 \| Published: 25 Sep 2012 TOPICS: Desktop Management \| IT Management \| Operating Systems \| Windows 7 \| Windows XP

The CIO’s Guide to Building a Mobile Device Management Strategy – And How to Execute on It sponsored by BlackBerry WHITE PAPER: As the mobility trend continues to take over the business world, CIOs are left with the difficult task of figuring out the best way to manage the drastic increase in mobile users. Discover how mobile device management (MDM) strategies can enable you to improve mobile security, increase productivity, reduce TCO, and more. Posted: 13 Sep 2012 \| Published: 13 Sep 2012 TOPICS: Business IT Alignment \| CIOs \| Collaboration \| Communications Hardware \| IT Best Practices \| IT Management \| Mobile Device Management \| Mobile Workers \| Wireless Security

The Anywhere Worker: Essential Tools to Keep Teams Connected sponsored by Citrix WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Collaboration \| Collaborative Commerce \| Communications Networks \| Communications Systems \| IT Infrastructure \| IT Management \| IT Managers \| Social Computing \| Social Networking

Virtual and Superior: How to Build Teams that Get Things Done sponsored by Citrix WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| IT Management \| IT Management Services \| IT Managers \| Project Management \| Project Management Software \| Project Portfolio Management

Capacity Management & Lean Six Sigma: Steps Towards Removing IT Waste sponsored by ORSYP WHITE PAPER: Access this white paper for help identifying and eliminating waste across IT operations, and discover new approaches that can improve capacity management and streamline resources. Learn how to more easily control the complexity that comes with virtualization and cloud computing. Posted: 28 Aug 2012 \| Published: 28 Aug 2012 TOPICS: Capacity Planning \| Data Center Design \| Data Center Management \| Data Centers \| IT Management \| Productivity \| Systems Management

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

Gaining Efficiency and Business Value through Better Management of your IT Infrastructure sponsored by IBM WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

The Growing Importance of IT Support Services sponsored by Hewlett-Packard Company WHITE PAPER: This white paper takes a closer look at the support services marketplace and focuses on one key player that is receiving a lot of attention from IT professionals. Discover emerging trends shaping the landscape for this technology and determine whether your business could benefit from establishing a contract with this provider. Posted: 27 Jul 2012 \| Published: 01 Nov 2011 TOPICS: Data Center Management \| Data Centers \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| High Availability \| IT Management

Linux Management with Red Hat Network Satellite Server : Measuring Business Impact and ROI sponsored by Red Hat and HP WHITE PAPER: Read this white paper to learn about a new network satellite server that can help you simplify and improve Linux management while reducing costs. Posted: 18 Jul 2012 \| Published: 18 Jul 2012 TOPICS: Applications Management \| Database Management \| IT Management \| IT Service Management \| Linux \| Linux Desktop Environment \| Linux Server Hardware \| Server Hardware

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IT MANAGEMENT DEFINITION (continued): … but also including by extension the corporation's entire network of computer resources. In the beginning, business computers were used for the practical business of computing the payroll and keeping track of accounts payable and receivable. As applications were developed that provided managers with information about sales, inventories, and other data that would help in managing the enterprise, the term "MIS" arose to describe these kinds of applications. Today, the term is used broadly in a number of contexts and includes (but is not limited to): decision support systems, resource and people …
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