IT Management White Papers

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May 23, 2013

IT Management
ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy DEFINITION: MIS (management information systems) is a general term for the computer systems in an enterprise that provide information about its business operations. It's also used to refer to the people who manage these systems. Typically, in a large corporation, "MIS" or the "MIS department" refers to a central or centrally-coordinated system of computer expertise and management, often including mainframe systems … Definition continues below.
IT Management White Papers (View All Report Types)
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Storage protection strategies shift under server virtualization sponsored by The 451 Group WHITE PAPER: In this research paper, you will learn how server virtualization has shifted IT infrastructure –resulting in the outcome for storage being significant capacity growth. Check it out now to also discover why storage architectures have remained unchanged while data protection architectures have shown differences in physical and virtual servers. Posted: 21 May 2013 \| Published: 19 Mar 2013 TOPICS: Backup for Virtualized Servers \| Backups \| IT Infrastructure \| IT Management \| Server Management \| Server Virtualization \| Storage Architectures \| Storage for Virtualized Servers \| Storage Management \| Storage Virtualization

IDC White Paper: Maximizing System Performance to Manage the Cost of IT Operations sponsored by Oracle Corporation WHITE PAPER: This informative paper describes the implications of managing the availability of IT infrastructure across the enterprise and looks at the typical cost of downtime for various industries and regions. Read today for best practices to minimize downtime and discover the role of support and advance support services in maximizing system performance. Posted: 17 May 2013 \| Published: 30 Apr 2012 TOPICS: Downtime \| IT Management \| Systems Integration \| Systems Integration Services \| Systems Maintenance

CW Special report on Symantec sponsored by ComputerWeekly.com WHITE PAPER: This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy. Posted: 14 May 2013 \| Published: 14 May 2013 TOPICS: Authentication \| Backup Software \| Cloud Security \| Data Loss Prevention (DLP) \| Digital Certificates \| Encryption Standards \| Endpoint Security \| IT Management \| IT Management Services \| Malware \| Managed Security Services \| Security \| Server Management \| Storage Management \| Virus Detection Software \| Virus Protection

Modern IT Operations Management: Why a New Approach is Required, and How Boundary Delivers sponsored by Boundary WHITE PAPER: This white paper explains exactly why traditional approaches to IT operations Management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications. Posted: 13 May 2013 \| Published: 13 May 2013 TOPICS: Application Integration \| Application Monitoring \| Application Performance Management \| IT Infrastructure \| IT Management \| Operational Metrics (Systems)

Modern IT Operations Management: Delivering the Insights Today's Environments Require sponsored by Boundary WHITE PAPER: Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time. Posted: 13 May 2013 \| Published: 13 May 2013 TOPICS: Application Deployment \| Application Infrastructure \| Application Life-Cycle Management \| Application Monitoring \| Application Performance Management \| IT Governance \| IT Management \| Operational Metrics (Systems)

Optimize your data center: Improve and maximize efficiency, save money sponsored by Hewlett-Packard Company WHITE PAPER: Explore the latest techniques for rejuvenating your aging, outdated data center to reduce operational costs – saving you valuable IT time and capital. Review the steps for modernizing your IT landscape from infrastructure and applications to management and monitoring. Posted: 13 May 2013 \| Published: 13 May 2013 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Energy Efficiency \| Infrastructure Management \| IT Infrastructure \| IT Management \| IT Service Management

Are Your Critical Business Services Protected? sponsored by Symantec Corporation WHITE PAPER: Explore this resource that examines the new opportunities and challenges arising from virtualization of business-critical services. Learn more about how to ensure business continuity across your physical and virtual infrastructures and gain a complete view of your service landscape. Posted: 10 May 2013 \| Published: 10 May 2013 TOPICS: Application Infrastructure \| Application Monitoring \| Application Server Software \| Applications Management \| Business Continuity Planning \| Business Service Management \| IT Infrastructure \| IT Management \| Virtual Machine \| Virtual Machine Monitor

Selecting the Correct SaaS-based IT Service Management Solution: Customers Share Experiences and Insights sponsored by Hewlett-Packard Company WHITE PAPER: This helpful resources examines the key factors you should consider when choosing a Software-as-a-Service (SaaS)-based IT Service Management (ITSM) technology, and provides examples of real experiences and lessons from users who have already implemented such a strategy. Posted: 10 May 2013 \| Published: 31 Dec 2012 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Service Management \| Software as a Service

Does Your Virtualization Platform Matter? - A Summary sponsored by IBM WHITE PAPER: This analysis has been primarily directed at the value of virtualization from a business perspective, so that those whose role it is to provide business leadership can understand the benefit of the virtualization offerings when evaluating its selection. Posted: 10 May 2013 \| Published: 10 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Management \| IT Best Practices \| IT Infrastructure \| IT Management \| Virtual Desktop Infrastructure \| Virtual Machine \| Virtualization Security

CLOUDY WITH A CHANCE OF GIGAWATTS? Forecasting the Customer-Driven Future of Data Centers sponsored by Quality Technology Services WHITE PAPER: Acres and gigawatts? Savvy data center managers are talking scalability and capacity over cloud and colocations when it comes to planning the future of their data centers in this consumer-driven era of IT. Find out why inside. Posted: 09 May 2013 \| Published: 09 May 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Infrastructure Management \| IT Infrastructure \| IT Management

vTerminology: A Guide to Key Virtualization Terminology sponsored by Global Knowledge WHITE PAPER: This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy. Posted: 09 May 2013 \| Published: 02 May 2013 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| Microsoft Virtual Server \| Server Virtualization

Be a multi-sourced IT services broker sponsored by Hewlett-Packard Company WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business. Posted: 08 May 2013 \| Published: 31 Aug 2012 TOPICS: Application Integration \| Applications Management \| Business Service Management \| Cloud Computing \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services

Get Certified - Avaya Communication Manager sponsored by Global Knowledge WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Certificate in Computer Programming \| Certification Programs \| CIOs \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| Training \| Training and Educational Services \| Training Software

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition sponsored by Global Knowledge WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

FACILITY OPERATIONS: Prepared, Disciplined, and Consistent for Maximum Uptime and Exceptional Performance sponsored by Quality Technology Services WHITE PAPER: Don't overlook one of your most crucial data center resources – the people. This resource offers details about a facility operations certification program designed to help you ensure prepared, disciplined and consistent data center operations. Posted: 07 May 2013 \| Published: 07 May 2013 TOPICS: Certification Programs \| Data Center Management \| IT Management \| IT Managers \| IT Workforce \| Training \| Training and Educational Services

Insight Public Sector And Education sponsored by Insight Public Sector and Symantec WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment. Posted: 06 May 2013 \| Published: 26 Jun 2012 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

SmartCloud Monitoring Solution Brief sponsored by IBM WHITE PAPER: Inside this resource examine a cloud management tool designed specifically to monitor the health and performance of private cloud infrastructures providing you with the necessary visibility and control to effectively allocate resources in your virtual, cloud-based environment. Posted: 06 May 2013 \| Published: 06 May 2013 TOPICS: Capacity Planning \| Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Management \| Server Virtualization \| Virtual Machine Monitor

Five Success Factors for CMS/Digital Marketing Success: the It Management Perspective sponsored by SiteCore WHITE PAPER: This resource counts down five IT-specific tips that will help you ensure your content management system (CMS) project is a success, allowing your organization to deliver a high-quality, dependable, and consistent user experience. Posted: 03 May 2013 \| Published: 31 Dec 2011 TOPICS: Content Delivery \| Content Management \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| IT Best Practices \| IT Management \| Marketing \| Online Marketing \| Web Content Management

Move beyond monitoring to holistic management of application performance sponsored by IBM WHITE PAPER: This white paper introduces an innovative technology that delivers a holistic approach to application performance management (APM), custom-designed to handle your modern, complex IT infrastructures. Posted: 03 May 2013 \| Published: 31 Dec 2012 TOPICS: Application Infrastructure \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Application Security \| Applications Management \| Cloud Computing \| IT Infrastructure \| IT Management

SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings sponsored by IBM WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market. Posted: 02 May 2013 \| Published: 02 May 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Symantec's SymEd Solution: Addressing security and mobility challenges in education sponsored by Insight Public Sector and Symantec WHITE PAPER: Despite the benefits, e-Learning has a number of inherent challenges – namely security. This white paper details how SymEd, a set of solutions created by Symantec, can help academia protect information while enjoying the opportunities e-Learning has to offer. Posted: 02 May 2013 \| Published: 31 Aug 2012 TOPICS: Data Governance \| Data Loss Prevention (DLP) \| Data Security \| Education Industry \| eLearning \| Endpoint Security \| Handheld Device Security \| Information Management \| Information Security \| IT Management \| Mobile Workers \| Security \| Security Architectures \| Security Infrastructure \| Security Management \| Security Managers \| Security Systems \| Security Threats \| Virtual Communities \| Virtual Offices

Be a multi-sourced IT services broker sponsored by Hewlett-Packard Company WHITE PAPER: The short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy. Posted: 01 May 2013 \| Published: 01 May 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Management \| IT Management Services \| IT Service Management \| ITIL \| Service Level Management

Implementation Strategies for Fulfilling and Maintaining IT Compliance sponsored by Quest Software, now a part of Dell WHITE PAPER: Compliance and risk management are crucial tasks in the modern workplace. Fortunately, resources such as this white paper were published to help you fulfill and maintain IT compliance. View now to learn more! Posted: 30 Apr 2013 \| Published: 30 Dec 2011 TOPICS: Compliance (Finance) \| Compliance (Systems Operations) \| Compliance Audits \| Compliance reporting software \| Compliance Software \| Document Management \| Governance, Risk, Compliance (GRC) \| Gramm-Leach-Bliley Act \| HIPAA Compliance \| Information Security \| IT Management \| Log Management \| Network Management \| Network Monitoring \| Payment Card Industry Data Security Standard Compliance \| Reporting Software \| Risk Management \| Sarbanes-Oxley Compliance \| Security \| Security Audits \| Security Event Management \| Security Management \| Security Managers \| Security Software \| Security Threats \| Systems Management

How Application-Aware Networks Make the Impossible Possible sponsored by Riverbed Technology, Inc. WHITE PAPER: Find out what IDC and Boston College have to say about enhancing user productivity, reducing application downtime by 67%, and a 6 months ROI. Using Riverbed Cascade to manage exponentially growing application complexity while increasing network uptime. Posted: 23 Apr 2013 \| Published: 31 Jul 2012 TOPICS: Application Monitoring \| Application Outsourcing \| Application Security \| Applications Management \| Bandwidth Management \| IT Management \| Network Management \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking

Network Performance Management Comes of Age sponsored by Riverbed Technology, Inc. WHITE PAPER: Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges. Posted: 23 Apr 2013 \| Published: 23 Apr 2013 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Data Analytics \| IT Infrastructure \| IT Management \| Network Management \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Network Traffic Management \| Networking \| Troubleshooting \| WAN

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IT MANAGEMENT DEFINITION (continued): … but also including by extension the corporation's entire network of computer resources. In the beginning, business computers were used for the practical business of computing the payroll and keeping track of accounts payable and receivable. As applications were developed that provided managers with information about sales, inventories, and other data that would help in managing the enterprise, the term "MIS" arose to describe these kinds of applications. Today, the term is used broadly in a number of contexts and includes (but is not limited to): decision support systems, resource and people …
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