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IT LiteracyWhite Papers (View All Report Types)
 
The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This informative white paper outlines a new way to assess IT hiring and compensation, as well as a new options for making central IT a driver of enterprise growth.
Posted: 03 Sep 2014 | Published: 11 Aug 2014

Rackspace

IT Skills Proficiency Tool
sponsored by Randstad
WHITE PAPER: Access this white paper to learn about the IT Skills Proficiency Tools, which will help you to determine what your talents are now and what they are likely to be for upcoming projects. By analyzing and evaluating your IT team's proficiency score, you can better develop training plans, indentify team members to groom for management, and more.
Posted: 06 Oct 2014 | Published: 02 Oct 2014

Randstad

Activity based working: The Hybrid Organisation: Buildings
sponsored by ComputerWeekly.com
WHITE PAPER: The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place.
Posted: 24 Oct 2011 | Published: 15 Jun 2010

ComputerWeekly.com

New ways of working - Microsoft’s ‘mobility’ office
sponsored by ComputerWeekly.com
WHITE PAPER: There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
Posted: 25 Oct 2011 | Published: 14 Jun 2010

ComputerWeekly.com

Recruiting 101: Establish a Process to Hire Right the First Time
sponsored by ConnectWise
WHITE PAPER: Recruiting is an essential process to build the infrastructure of your business. By planning out the recruiting and hiring process, you will have much greater success finding the right candidates the first time around. In this eBook, you'll learn how to plan, interview, and make hiring decisions with confidence.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

ConnectWise

CW+ XpertHR: Computer staff salary survey
sponsored by ComputerWeekly.com
WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

Viewing Application Performance from the End-User Perspective
sponsored by Fluke Networks
WHITE PAPER: This resource introduces Application-Aware Network Performance Management, which quickly identifies the root cause of performance issues within a complex application environment.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Fluke Networks

The new workplace: are you ready? How to capture business value
sponsored by IBM
WHITE PAPER: Access this whitepaper to learn more about the new definition of "workplace" and why it has transformed. Discover the trends and challenges and transformation, including best practices.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

IBM

Instant Messaging Tough Enough for Business: No Server Required
sponsored by WebEx Communications, Inc.
WHITE PAPER: This white paper discusses the important benefits that business Instant Messaging (IM) can provide and the security factors that must be addressed as organizations plan their upgrade to an enterprise-grade IM capability.
Posted: 16 Feb 2007 | Published: 01 Sep 2006

WebEx Communications, Inc.
 
 
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