Business of Information Technology  >   Business Management  >   Best Practices  >  

IT Infrastructure Library

RSS Feed    Add to Google    Add to My Yahoo!
IT Infrastructure Library White Papers (View All Report Types)
 
Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
Posted: 13 Aug 2008 | Published: 01 Mar 2008

IBM

Compliance Field Guide: Reducing Costs in an Increasingly Regulated World
sponsored by Symantec Corporation
WHITE PAPER: This in-depth white paper offers 6 compliance and audit best practices to help you address today's complex compliance environment. Click through for a leading integrated solution that manages policies, standards, response assessments, and vulnerabilities.
Posted: 24 Apr 2014 | Published: 31 Jan 2014

Symantec Corporation

Self-Learning Performance Management Comes of Age
sponsored by Netuitive
WHITE PAPER: Leading analysts explain how new behavior learning technology is helping IT operations achieve truly proactive service management while eliminating useless data and administrative chores.
Posted: 10 Feb 2009 | Published: 10 Feb 2009

Netuitive

IT Service Automation: Streamline and Automate Key Functions and Processes
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

IT Service Management: It's About Managing Change
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett-Packard Company

Disk Backup: Sorting Through the Confusion of 5 Alternative Approaches
sponsored by ExaGrid Systems, Inc.
WHITE PAPER: Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

ExaGrid Systems, Inc.

The Perfect Combo: ITIL, I.T. Service Management, and Social Media
sponsored by BMC Software, Inc.
WHITE PAPER: Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction.
Posted: 20 Aug 2012 | Published: 20 Aug 2012

BMC Software, Inc.

Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live?
sponsored by Forsythe
WHITE PAPER: This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach.
Posted: 20 Nov 2009 | Published: 20 Nov 2009

Forsythe

Automated Network Lifecycle Management-- Unifying Fault, Performance, and Configuration Management to Increase Uptime, Reduce Costs, and Minimize Human Error
sponsored by Hewlett-Packard Company
WHITE PAPER: Learn about the benefits of state-of-the-art network fault management, performance management, and configuration management systems and the integration that brings them together.
Posted: 16 Dec 2008 | Published: 12 Dec 2008

Hewlett-Packard Company
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement