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IT Infrastructure LibraryWhite Papers (View All Report Types)
 
Managing Enterprise Assets and IT Assets in a Converged World
sponsored by IBM
WHITE PAPER: This EMA report provides guidelines for how to plan a more effective EAM strategy, including maturity levels, processes, and technologies. IBMs Maximo Asset Management and SmartCloud Control Desk functionality and architecture will be introduced and the impact these applications have in use-case deployments in 3 different verticals will be stressed
Posted: 10 Sep 2013 | Published: 31 May 2013

IBM

Virtualization and Automation Drive Dynamic Data Centers
sponsored by CA Technologies.
WHITE PAPER: Learn how virtualization and automation in the data center will lead to better customerexperience, reduced environmental impact and increased capacity for future services.
Posted: 31 Oct 2008 | Published: 30 Oct 2008

CA Technologies.

Self-Learning Performance Management Comes of Age
sponsored by Netuitive
WHITE PAPER: Leading analysts explain how new behavior learning technology is helping IT operations achieve truly proactive service management while eliminating useless data and administrative chores.
Posted: 10 Feb 2009 | Published: 10 Feb 2009

Netuitive

Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation
sponsored by Hewlett-Packard Company
WHITE PAPER: This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.
Posted: 04 Feb 2011 | Published: 04 Feb 2011

Hewlett-Packard Company

10 Simple Steps to ITIL Network Compliance
sponsored by Netcordia
WHITE PAPER: Vendors of all kinds are marketing their products as ITIL-compliant, and many are, to some degree or another. But only a few clearly stand out because of their ability to make ITIL compliance much easier and more cost-effective on an ongoing basis. Read on to learn how Netcordia stays at the top of this short list of vendors.
Posted: 18 May 2009 | Published: 18 Dec 2007

Netcordia

Getting Started: A Manager's Guide to Implementing Capacity Management
sponsored by TeamQuest Corporation
WHITE PAPER: Many IT departments have chosen to throw hardware at performance and capacity problems. In the past, that approach has worked, however times and management challenges have changed; demanding a different approach – capacity management. This guide is designed to help those IT leaders who are now looking to assemble a capacity management approach.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

TeamQuest Corporation

Realizing integrated interconnected service chain
sponsored by IBM
WHITE PAPER: Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
Posted: 17 Jul 2013 | Published: 30 Jun 2012

IBM

Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
Posted: 19 May 2009 | Published: 01 Mar 2009

Dell, Inc. and Intel®

Tackling Increasing SMF Data Volumes and Decreasing Resources in the Mainframe Environment
sponsored by CA Technologies.
WHITE PAPER: Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today's enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics.
Posted: 28 Aug 2008 | Published: 28 Aug 2008

CA Technologies.
 
 
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