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IT Infrastructure Library White Papers (View All Report Types)
 
How SCCM and Snow Create Successful SAM
sponsored by Snow Software
WHITE PAPER: This paper highlights how organizations can combine the power of SCCM with specialized SAM capabilities from Snow Software to supplement and nurture a highly effective and affordable integrated SAM system. View now and see how this approach can help you maximize your organization's existing investments.
Posted: 16 Mar 2016 | Published: 16 Mar 2016

Snow Software

5 Ways to Save on IBM Licensing
sponsored by Snow Software
WHITE PAPER: This white paper explores how to put an effective software asset management strategy in place that's tailored to the complexities of IBM-specific processes and products. Access now to discover how you can increase the efficiency of entitlement management, licensing, and more.
Posted: 10 Oct 2016 | Published: 16 Mar 2016

Snow Software

Convincing Your Customers: Selling the Managed Services Delivery Model
sponsored by Kaseya International Limited
WHITE PAPER: This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability.
Posted: 16 Aug 2011 | Published: 16 Aug 2011

Kaseya International Limited

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Getting Started: A Manager's Guide to Implementing Capacity Management
sponsored by TeamQuest Corporation
WHITE PAPER: Many IT departments have chosen to throw hardware at performance and capacity problems. In the past, that approach has worked, however times and management challenges have changed; demanding a different approach – capacity management. This guide is designed to help those IT leaders who are now looking to assemble a capacity management approach.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

TeamQuest Corporation

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

IT Service Automation: Streamline and Automate Key Functions and Processes
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

The State of IT Systems Management
sponsored by Kaseya
WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya
 
 
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