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IT End Users White Papers (View All Report Types)
 
11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett Packard Enterprise

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

The Importance of Remote Customer Support in a Shift-Left World
sponsored by LogMeIn Rescue
WHITE PAPER: More companies are using a "shift-left" approach to customer support – that is, to lower levels of support – and moving repetitive work to self-service. But how can the work be shifted smoothly without adversely impacting customers? Learn how remote support can meet evolving support needs in a shift-left world.
Posted: 29 Aug 2017 | Published: 29 Aug 2017

LogMeIn Rescue

Rethinking MDM in a BYOD World
sponsored by SearchSecurity.com
WHITE PAPER: Discover the ins and outs of the Bring Your Own Device (BYOD) trend and why traditional mobile device management solutions are no longer sufficient. Also inside, learn a security strategy that will keep your enterprise protected.
Posted: 01 Nov 2012 | Published: 01 Nov 2012

SearchSecurity.com

Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER: To meet the challenges for today's support desks, IDG Research has suggested that organizations implement remote IT support services. Learn more about remote IT support services and the benefits it can provide your enterprise.
Posted: 17 May 2017 | Published: 23 Dec 2016

LogMeIn, Inc.

How to Select The Right Remote Support Tool
sponsored by LogMeIn, Inc.
WHITE PAPER: Workforce transformation has brought upon a need for flexibility, simplicity, and a scalable remote support technology, but which tool fits the bill? Inside, learn what 6 features are key to consider when deciding on a remote support tool.
Posted: 16 May 2017 | Published: 16 May 2017

LogMeIn, Inc.

Virtualization of Video Infrastructure
sponsored by Vidyo, Inc.
WHITE PAPER: As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
Posted: 07 May 2013 | Published: 31 Jan 2013

Vidyo, Inc.

Enable an Empowered and Distributed Workforce Through Managed Remote Services
sponsored by AT&T Corp
WHITE PAPER: To react quickly to customers’ needs, organizations are decentralizing their workforce and shifting them into the flow of their customers’ lives.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

AT&T Corp
 
 
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