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IT Education White Papers (View All Report Types)
 
Cisco Certifications
sponsored by Global Knowledge
WHITE PAPER: In the Cisco networking industry, there is a certification track for you, from the start of your career, through the advanced levels of network design and architecture. Click through to explore more.
Posted: 20 Mar 2014 | Published: 20 Mar 2014

Global Knowledge

Planning a Career Path in Cybersecurity
sponsored by Global Knowledge
WHITE PAPER: The need for personnel knowledgeable and experienced in security implementation and management has never been greater, and the need is growing.
Posted: 01 Nov 2013 | Published: 01 Nov 2013

Global Knowledge

Video Collaboration Use Cases: Driving Productivity and Results
sponsored by Avaya
WHITE PAPER: This white paper examines a variety of popular use cases for video collaboration, including expert anywhere, project management, training, and more. Discover how to connect managers, employees, and customers easily across mobile, desktop, and web browsers for better collaboration and productivity.
Posted: 16 Mar 2017 | Published: 31 Oct 2016

Avaya

Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011

Citrix Online UK

Employees at the Frontline in the Battle Against Ransomware
sponsored by KnowBe4
WHITE PAPER: In crunch time, it's all up to your employees to defend your critical information. Enable them to protect your organization sufficiently with proper security training and education in place. With well-trained personnel on the frontlines, you can ensure your organization stays safe from the crippling effects of ransomware.
Posted: 12 Dec 2016 | Published: 30 Nov 2016

KnowBe4

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention
sponsored by Allegiance
WHITE PAPER: Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy.
Posted: 10 Jan 2008 | Published: 01 Dec 2007

Allegiance

Next-Generation Mainframe Computing
sponsored by CA Technologies.
WHITE PAPER: This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them.
Posted: 15 Jul 2011 | Published: 15 Jul 2011

CA Technologies.

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

The Seven Best Practices of Highly Effective eDiscovery Practitioners: Powerful Lessons in eDiscovery Success
sponsored by Guidance Software, Inc.
WHITE PAPER: The Seven Best Practices of Highly Effective eDiscovery Practitioners article provides legal professionals with insight on how they and other members of the eDiscovery team can achieve a repeatable, defensible in-house eDiscovery process. Read this paper to learn so much more.
Posted: 15 Apr 2010 | Published: 15 Apr 2010

Guidance Software, Inc.

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.
 
 
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