Tough Love: When IT Security Hurts Your Business
sponsored by Global Knowledge
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As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Posted: 27 May 2009 | Published: 27 May 2009
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