The Art of Teleworking
sponsored by Polycom, Inc.
WHITE PAPER:
This resource outlines the primary challenges of teleworking and provides solutions that will help you overcome these issues. In addition, learn about the technologies and strategies available today that will provide the greatest benefits to both teleworkers and their organizations.
Posted: 29 Jan 2013 | Published: 31 Jul 2012
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Basics of IP Address Subnetting
sponsored by Global Knowledge
WHITE PAPER:
This document explains the basics of IP version 4 addressing through detailed examples and instructions. Learn how to use subnet masking to properly direct network traffic to the right destinations.
Posted: 06 Mar 2012 | Published: 06 Mar 2012
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Live Help: Global Consumer Views & Trends Live Voice and Live Chat
sponsored by Art Technology Group (ATG)
WHITE PAPER:
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.
Posted: 07 Jun 2010 | Published: 07 Jun 2010
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Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
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IP Centrex vs. Hosted Unified Communications for MSPs
sponsored by Cisco Systems, Inc.
WHITE PAPER:
How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.
Posted: 08 Mar 2011 | Published: 08 Mar 2011
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Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER:
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011
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Media Mobility Delivering Ultimate Video Experiences
sponsored by Motorola, Inc.
WHITE PAPER:
Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings.
Posted: 05 Jan 2009 | Published: 31 Dec 2008
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Implementing Fax over IP (FoIP) in your Organization
sponsored by OpenText
WHITE PAPER:
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Posted: 07 May 2010 | Published: 07 May 2010
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Protecting Your Business: Services and Time Critical Applications in and Cost-effective Way
sponsored by Alcatel-Lucent
WHITE PAPER:
Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components.
Posted: 10 Jan 2008 | Published: 01 Jan 2007
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AT&T Network-based IP VPN Remote Access (ANIRA)
sponsored by AT&T Corp
WHITE PAPER:
AT&T Network-based IP VPN Remote Access (ANIRA) offers remote users and traveling users access to corporate information & productivity applications on the fly, whether away from or within the office.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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