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IM (Instant Messaging)

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IM (Instant Messaging) White Papers (View All Report Types)
 
Unified Communications Drive Protocol Convergence
sponsored by Polycom, Inc.
WHITE PAPER: Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users.
Posted: 18 May 2011 | Published: 18 May 2011

Polycom, Inc.

Microsoft® Lync® Server 2010 on DellTM Systems
sponsored by Dell and Microsoft
WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
Posted: 12 Apr 2013 | Published: 12 Apr 2013

Dell and Microsoft

Cloud Computing - Latest Buzzword or a Glimpse of the Future?
sponsored by Google Apps
WHITE PAPER: Google Apps has the same potential to revolutionize the productivity of IT operations for small to mid-size businesses. The cost savings are immediate, and the potential for innovative collaboration is boundless. Google Apps offers simple, powerful communication and collaboration tools for enterprises of any size.
Posted: 06 Jul 2010 | Published: 06 Jul 2010

Google Apps

Archiving Lotus Domino for Storage Optimization and E-Discovery
sponsored by Symantec Corporation
WHITE PAPER: Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems.
Posted: 07 Aug 2007 | Published: 01 Jul 2007

Symantec Corporation

Find, Reach and Collaborate with IBM Unified Communications and Collaboration Solutions
sponsored by IBM
WHITE PAPER: Enterprises can improve productivity and cut costs with a unified communications (UC) infrastructure. Take your UC infrastructure to the next level.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

IBM

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

Managing a Remote Workforce: Proven Practices from Successful Leaders
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Citrix Online Go To Meeting

Best Practices in Instant Messaging Management
sponsored by Dell Software
WHITE PAPER: Instant messaging is a powerful tool, but is your organization protected from malware/viruses, reduced productivity and accidental transfer of sensitive documents? Read this paper to learn how to mitigate these risks.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

Dell Software

IBM Lotus Sametime Software Integration with Microsoft Applications: Connecting, Conversing and Collaborating More Conveniently
sponsored by IBM
WHITE PAPER: Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM
 
 
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