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IM (Instant Messaging) White Papers (View All Report Types)
 
EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report)
sponsored by IBM
WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

e-Book: Chapter 5 - Understanding the Data Collection Process
sponsored by Symantec Corporation
WHITE PAPER: Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: 06 Aug 2008 | Published: 01 Aug 2008

Symantec Corporation

e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards
sponsored by Symantec Corporation
WHITE PAPER: This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
Posted: 27 Aug 2008 | Published: 27 Aug 2008

Symantec Corporation

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

BlackBerry Enterprise Server for Microsoft Exchange
sponsored by BlackBerry
WHITE PAPER: The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.
Posted: 11 Aug 2006 | Published: 01 Aug 2006

BlackBerry

IBM Flexible IT Work Environment
sponsored by IBM
WHITE PAPER: With IBM Flexible IT Work Environment solutions, employees can communicate with key individuals, groups or departments using consistent Web interfaces.
Posted: 27 Oct 2008 | Published: 27 Oct 2008

IBM

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Enterprise

Three Must Have Capabilities for Managing Enterprise Desktops Environments
sponsored by Bit9, Inc.
WHITE PAPER: Today, more than ever, businesses rely on a dependable computing environment to drive revenue and growth. Desktops and laptops have become central tools for mission-critical operations, placing the PC user at the heart of successful ent...
Posted: 07 Feb 2008 | Published: 01 Jan 2006

Bit9, Inc.
 
 
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