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Hayes Command Set

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DEFINITION: Hayes command set is a specific programming language originally developed for the Hayes Smartmodem 300 baud modem during the late 1970s. The language is named after inventor Dennis Hayes, who designed his first so-called smartmodem in 1977. The original smartmodem combined a dialer along with standard communications capabilities so that the device could place, manage, and terminate phone calls, as  … 
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Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011

ComputerWeekly.com

Making Business Communication More Productive: The Impact of Better Collaboration in the Mid-Market
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This informative white paper explores how your organization can improve their collaboration and communication processes with the right solutions, providing helpful tips from companies that have successfully changed their own communications strategies.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Hewlett-Packard Limited and Intel ®

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
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Alcatel-Lucent Enterprise

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs
sponsored by Aspect
WHITE PAPER: Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.
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Aspect

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging
sponsored by HP and Microsoft
WHITE PAPER: In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.
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HP and Microsoft

Lync Server 2010 Solution Architectures
sponsored by Dell, Inc.
WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Dell, Inc.

Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions
sponsored by HP & Intel®
WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

HP & Intel®

Enabling Innovation and Surpassing the Competition with Visual Collaboration
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Achieving ROI from Enterprise Communications: A Revolutionary Approach
sponsored by Thunderhead
WHITE PAPER: This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform.
Posted: 08 Jul 2011 | Published: 08 Jul 2011

Thunderhead
 
 
HAYES COMMAND SET DEFINITION (continued): …  well as use the telephone for data communications.To handle dialing and call management as well as data communication, the modem must be designed to operate either in command mode or as a data modem. In command mode, data is interpreted as instructions that the modem should implement. In data modem mode, incoming data is communicated to the modem interface and outgoing data is communicated over the telephone to the modem at the other end.The Hayes command set defined a special escape sequence to switch from command mode to data mode, and back again, along with a set of strings to tell the modem … 
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