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Manage IT services efficiently. Serve Business effectively
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper introduces a new approach to managing business operations, called business service management (BSM). Building upon the goal of consolidating every element of service - infrastructure, applications, transactions, end-user experience, virtualization, cloud service - BSM allows you to keep up with changes in a dynamic IT environment.
Posted: 08 May 2013 | Published: 31 Mar 2013

Hewlett-Packard Company

Measure your ITSM Investments
sponsored by Hewlett-Packard Company
WHITE PAPER: This whitepaper covers how to transform your IT service management approach to better align with business goals. It also presents a customer-centric ROI method.
Posted: 06 Mar 2014 | Published: 10 Jan 2013

Hewlett-Packard Company

Changes to Spark the IT Revolution
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ServiceNow

Validating VoLTE: A Definitive Guide to Successful Deployments
sponsored by Ixia
WHITE PAPER: Access this guide for an extensive framework and step-by-step approach for thoroughly evaluating all aspects of a voice-over LTE implementation.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Ixia

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

SaaS Economics - The Safe Bet Is No Longer the Smart Bet
sponsored by ServiceNow
WHITE PAPER: This whitepaper suggests the use of software-as-a-service as a method for saving on IT service management.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

The IT Department of 2020
sponsored by Hewlett-Packard Company
WHITE PAPER: This whitepaper takes a look into the future by analyzing what IT departments might look like in 2020.
Posted: 09 Dec 2013 | Published: 09 Dec 2013

Hewlett-Packard Company

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare
sponsored by Emerson Network Power
WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
Posted: 08 Aug 2013 | Published: 07 Jul 2009

Emerson Network Power

Grow Your Business : HP AllianceOne Partner Program
sponsored by Hewlett-Packard Company
WHITE PAPER: This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
Posted: 28 Jun 2013 | Published: 28 Jun 2013

Hewlett-Packard Company

Transforming IT Processes  and Culture to Assure Service
sponsored by CA Technologies.
WHITE PAPER: Delivering high quality services and applications relies on the ability of IT professionals to keep networks running smoothly with effective monitoring and management strategies. This guide explores ways to improve IT operational efficiency and assure service quality for your end-users.
Posted: 24 Jan 2014 | Published: 30 Nov 2011

CA Technologies.
 
 
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