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Hardware Support Services White Papers (View All Report Types)
Case Study: ITSM Enables Telecom Company to Expand
sponsored by Unisys
WHITE PAPER: This case study explores how a telecom organization obtained a more efficient method of IT Service Management (ITSM) that enabled them to expand their business in the area of cloud services. Discover how they achieved increased productivity, improved customer service, and more.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


7 Reasons to Choose a Managed Service Provider for IT Modernization
sponsored by Unisys
WHITE PAPER: Keeping up with rapid technological growth can put you in over your head. Access this white paper to learn why implementing alone doesn't make sense, and how a managed service provider strategy can help.
Posted: 27 Oct 2015 | Published: 27 Oct 2015


Why ITaaS Might Be the Key to Streamlining and Automating Your Critical Apps and Workloads
sponsored by Dimension Data
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) offering that organizes all resources on and off the cloud into a single management platform.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Dimension Data

Server Management: Imrpove Availability and Reduce Costs
sponsored by IBM
WHITE PAPER: This report is a guide for the 10-step process that will ensure a smooth managed infrastructure service implementation.
Posted: 01 Sep 2015 | Published: 16 Apr 2014


A Guide to Server Managed Services and Integrated Managed Infrastructure
sponsored by IBM
WHITE PAPER: In this guide, you will discover how to leverage outsourced server platform management to increase your server operational efficiency. Access this guide now to drive down infrastructure management costs using virtualization and cloud monitoring.
Posted: 13 Nov 2015 | Published: 31 Dec 2014


How to Gain Management Approval and Employee Buy-in for UC
sponsored by ThinkingPhones
WHITE PAPER: This white paper serves as a guide for IT professionals in businesses looking to adopt unified communications platforms in their organizations. Learn how to gain both management approval and employee buy-in for UC solutions.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


Keep Yourself Secure from Growing Cyber-Threats
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This infographic looks at cybersecurity statistics to suggest ways you can stay safe from attacks, including increasing proactivity in your security strategy and partnering with security services.
Posted: 21 May 2015 | Published: 21 May 2015

Hewlett-Packard Enterprise

A Cross-Platform Approach to IT
sponsored by Lenovo and Intel
WHITE PAPER: There are many benefits to taking a cross-platform approach to IT. You can read more about them in the following Cross-Platform Transformation eGuide by Lenovo® and Intel®.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Lenovo and Intel

From Project to Product
sponsored by Red Hat
WHITE PAPER: Software developed by an open source community with testing, certification, documentation, training and support can help IT organizations experience lower middleware with total cost of ownership and risk. Read this white paper to learn about the benefits of open source technology.
Posted: 03 Aug 2015 | Published: 31 Dec 2014

Red Hat

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

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