Hardware Management Services

WHITE PAPER: Enterprise cloud services are the answer to transforming IT environments to overcome top business challenges and achieve organizational success. Access this resource to discover easy-to-use, flexible, and accessible cloud tools that can move your organization forward to meet mission success.

Posted: 10 Aug 2012 | Published: 31 May 2012

WHITE PAPER: Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization.

Posted: 14 Aug 2012 | Published: 29 Feb 2012

WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.

Posted: 24 Oct 2011 | Published: 25 Jan 2011

WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.

Posted: 21 Oct 2011 | Published: 07 Feb 2011

WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.

Posted: 21 Oct 2011 | Published: 07 Feb 2011

WHITE PAPER: As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.

Posted: 24 Oct 2011 | Published: 02 Aug 2010

WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough.

Posted: 24 Oct 2011 | Published: 13 Jul 2010

WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew.

Posted: 21 Oct 2011 | Published: 02 Feb 2011

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget.

Posted: 06 Jul 2012 | Published: 06 Jul 2012

WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months.

Posted: 24 Oct 2011 | Published: 26 Jan 2011

WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: Different Emerging Information Technologies (EIT) have different impacts upon a business. Some EIT should be used as technical tools for supporting business to make business more efficient or effective; othersshould be used as strategic tools for leading, not merely supporting, a business to make a difference.

Posted: 21 Oct 2011 | Published: 10 Feb 2011

WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations.

Posted: 08 Aug 2012 | Published: 29 Jun 2012

WHITE PAPER: This essential resource takes a look into the network attached storage (NAS) market and the factors that are leading vendor’s obligations to address different price, performance, and feature profiles to meet user needs.

Posted: 18 Oct 2011 | Published: 18 Oct 2011

WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.

Posted: 02 Jul 2010 | Published: 01 Sep 2009

WHITE PAPER: Micro servers have emerged as an option for specific classes of workloads that tend to scale well with large numbers of relatively lightweight nodes. The paper explains the context in which micro servers have evolved the and guidelines for identifying whether workloads are well suited to micro server deployments.

Posted: 01 Jul 2011 | Published: 01 Jul 2011

WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more.

Posted: 31 Jul 2012 | Published: 01 Aug 2011

WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.

Posted: 14 Mar 2007 | Published: 01 Mar 2007

WHITE PAPER: This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: Today’s demands for greater efficiency, availability and performance in the IT field are commonly expected but rarely achieved with the constraints of IT resources. This resource explores one tool that can help monitor your entire IT infrastructure to simplify operations management, improve service levels, and reduce costs.

Posted: 06 Dec 2011 | Published: 06 Dec 2011

WHITE PAPER: Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.

Posted: 26 Jun 2008 | Published: 01 Jan 2007

WHITE PAPER: Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

WHITE PAPER: For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues.

Posted: 04 Aug 2010 | Published: 04 Aug 2010