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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management ServicesWhite Papers (View All Report Types)
51 - 75 of 274 Matches Previous Page  | Next Page
Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 31 Jan 2011

ComputerWeekly.com

Customizable Hosting for your SAP Infrastructure
sponsored by Symmetry Corporation
WHITE PAPER: Consult this white paper to learn about one managed services and hosting partner for SAP systems and applications. You'll learn about the wide range of customizable hosting options available to you that ensure an efficient, effective infrastructure as well as top performance for your SAP applications.
Posted: 20 May 2014 | Published: 20 May 2014

Symmetry Corporation

CW 500 Club – how organisations are sharing IT services to beat the downturn
sponsored by ComputerWeekly.com
WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
Posted: 25 Oct 2011 | Published: 23 Nov 2010

ComputerWeekly.com

CW Buyers Guide: Green IT
sponsored by ComputerWeekly.com
WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identify the issues around going green and explains the pros and cons of using third-party facilities to run IT services.
Posted: 29 Nov 2012 | Published: 26 Jan 2011

ComputerWeekly.com

CW Special Report on HP
sponsored by ComputerWeekly.com
WHITE PAPER: This 12 page special report from Computer Weekly gives you the facts on HP, its strategy, products and services and financial performance.
Posted: 23 Mar 2013 | Published: 22 Mar 2013

ComputerWeekly.com

CW Special Report on Oracle
sponsored by ComputerWeekly.com
WHITE PAPER: This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 01 Feb 2013 | Published: 01 Feb 2012

ComputerWeekly.com

CW Special report on Symantec
sponsored by ComputerWeekly.com
WHITE PAPER: This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.
Posted: 14 May 2013 | Published: 14 May 2013

ComputerWeekly.com

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 15 Jul 2010

ComputerWeekly.com

CW+ Quocirca: Reaping the benefits of an enterprise output management strategy
sponsored by ComputerWeekly.com
WHITE PAPER: More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management.
Posted: 21 Oct 2011 | Published: 01 Oct 2010

ComputerWeekly.com

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Dec 2010

ComputerWeekly.com

CW+: BDNA: IT asset management user trend survey
sponsored by ComputerWeekly.com
WHITE PAPER: IT asset management and discovery tools - the user's view.
Posted: 21 Oct 2011 | Published: 30 Sep 2010

ComputerWeekly.com

CW+: CW 500 Club: How IPOS met the challenge of creating a global IT department
sponsored by ComputerWeekly.com
WHITE PAPER: Managing a global IT department requires a global mindset, an understanding of different cultures, and an ability to fit the right approach to the needs of the organisation, CIOs at Computer Weekly’s 500 Club heard in February
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

CW+: Global Simplicity Index – how complicated is your business?
sponsored by ComputerWeekly.com
WHITE PAPER: If you knew that your business was wasting 10% of its R&D spend or 15% of its marketing budget, you would do something about it. Very quickly
Posted: 20 Oct 2011 | Published: 14 Mar 2011

ComputerWeekly.com

CW+: How to build, secure, manage and measure IT workloads
sponsored by ComputerWeekly.com
WHITE PAPER: Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control.
Posted: 20 Oct 2011 | Published: 05 Jan 2011

ComputerWeekly.com

CW+: Quocirca report: The perfect storm: time to review client computing strategies
sponsored by ComputerWeekly.com
WHITE PAPER: For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.
Posted: 21 Oct 2011 | Published: 10 Sep 2010

ComputerWeekly.com

CW500 - Top trends for CIOs in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: Retaining talented staff will be one of the biggest headaches for the IT department this year, despite the continuing economic downturn, leading CIOs heard. IT staff are feeling financially squeezed after several years of below-inflation pay rises, and many realise their only prospect of securing a higher salar y is to change employer.
Posted: 21 Oct 2011 | Published: 02 Feb 2011

ComputerWeekly.com

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

Cloud computing: A reality check and guide to risk mitigation
sponsored by BlueCoat
WHITE PAPER: This white paper provides a reality check on cloud computing from the perspective of an IT organisation.
Posted: 09 Aug 2010 | Published: 01 Dec 2009

BlueCoat

Cloud Intelligent Network: Connect the World of Many Clouds
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users.
Posted: 07 Mar 2012 | Published: 30 Dec 2011

Cisco Systems, Inc.

Concurrent Computing for SCA Applications: Achieving Scalability in a Service-oriented Application Environment
sponsored by Rogue Wave Software
WHITE PAPER: The SCA specifications define a programming model for assembling software services in a service-oriented architecture that offers great flexibility and agility.
Posted: 21 Jul 2008 | Published: 01 Jan 2007

Rogue Wave Software

Convincing Your Customers: Selling the Managed Services Delivery Model
sponsored by Kaseya International Limited
WHITE PAPER: This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability.
Posted: 16 Aug 2011 | Published: 16 Aug 2011

Kaseya International Limited

Core HR: The Foundation for Business Alignment
sponsored by SuccessFactors
WHITE PAPER: This research brief examines the challenges facing HR, and details how to lay the technology foundation to support successful core HR service delivery.
Posted: 25 Feb 2014 | Published: 30 Jun 2013

SuccessFactors

Creating and Managing value with IBM Tivoli Service Management center for System z
sponsored by IBM
WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.
Posted: 14 Feb 2012 | Published: 30 Apr 2008

IBM

Cut Coding for Faster Service Desk Deployments
sponsored by Nimsoft, Inc.
WHITE PAPER: Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

Delivering an Integrated Infrastructure for the Cloud
sponsored by HP & Intel®
WHITE PAPER: Read this white paper to learn how your organization can move beyond the traditional product-centric approach to a service-centric private/hybrid cloud model that can significantly simplify your IT infrastructure, reducing operating costs and management burden, as well as improving your ability to respond to evolving organizational demands.
Posted: 11 Jul 2012 | Published: 31 May 2012

HP & Intel®
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