|
IT Agents >
|
Government Agencies (U.S.)
|
ALSO CALLED:
Federal Agencies,
Regulatory Committees,
Agencies,
Government Industry,
Government Departments,
Interagency Committees,
Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a deliberate play on the more common expansion of that abbreviation, customer relationship management
Definition continues below.
|
|
Government Agencies (U.S.) White Papers
(View All Report Types)
|
|
|
| |
GOVERNMENT AGENCIES (U.S.) DEFINITION (continued):
. Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them.USA Services, a presidential E-Government initiative, is related to citizen relationship management. Overseen by the Government Services Administration's (GSA) Office of Citizen Services and Communications, USA Services seeks to provide rapid, accurate, and consistent information about how the government works,
Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
|
|
|
|
TechTarget provides enterprise IT professionals with the information they need to perform their jobs
- from developing strategy, to making cost-effective IT purchase decisions and managing their
organizations' IT projects - with its network of
|
|
|
Definitions:
|
|
 |
|
All Rights Reserved,
Copyright 2000 - 2013, TechTarget |
|
|
|
|