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How Finance Teams Can Help Their Organizations Get Future-Ready
sponsored by IBM
WHITE PAPER: This white paper explores how finance teams can improve performance management, embrace lean practices, implement a scrum methodology, and more. Access now to find out what the best practices are for making your business future-ready.
Posted: 16 Jun 2016 | Published: 30 Jan 2015

IBM

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company

Managing and Securing Mobile Healthcare Data and Devices
sponsored by Fiberlink Communications
WHITE PAPER: Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Fiberlink Communications

Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore

Computer Weekly – 15 August 2017: Tech takes the lead in the Tour de France
sponsored by ComputerWeekly.com
EZINE: When watching sports on television you are consistently confronted with a barrage of data, giving insight into the most complicated inner workings of football, tennis, cricket, etc., but never in cycling. Access this week's ComputerWeekly to learn how IoT is being introduced to the Tour de France and what that means for the viewer.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

ComputerWeekly.com

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Buyer's Guide to Contact Centre Tech
sponsored by Netcall
RESOURCE: In this 24-page contact center buyer's guide, explore how you can make a more informed purchasing decision with insights on identifying specific pain points, presenting a strong business case, shortlisting the solutions, and more.
Posted: 10 Jan 2018 | Published: 10 Jan 2018

Netcall

Customer Experience Exchange E-Zine: Issue 3
sponsored by SearchCRM
EZINE: In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

SearchCRM

What Tools are New in the Contact Center?
sponsored by SearchCRM
EGUIDE: This E-Guide takes a look at the latest advanced contact center technologies that can help agents better anticipate customer needs and accelerate the resolution of customer cases.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

SearchCRM

Planning and Managing Your Omnichannel Contact Center Workforce
sponsored by Genesys
WHITE PAPER: Discover how to enable data integration and workforce planning for omnichannel strategies so that you can interact with consumers effectively across all of the devices and channels they use to engage with your business.
Posted: 16 Nov 2017 | Published: 16 Nov 2017

Genesys

Not All Customer Experience Platforms are Created Equal
sponsored by Genesys
EBOOK: Find out how you can execute a comprehensive omnichannel contact center strategy that enables you to manage customer data across channels of engagement and deliver seamless customer experiences.
Posted: 16 Nov 2017 | Published: 16 Nov 2017

Genesys

A Look at 5 Contact Center Automation Tools
sponsored by Genesys
EGUIDE: In this expert e-guide, learn about what you need to consider when making contact center purchasing decisions, 5 contact center automation tools to know, and the top 5 benefits of speech analytics.
Posted: 31 Oct 2017 | Published: 27 Oct 2017

Genesys

Understanding Omnichannel Customer Behavior
sponsored by BT
WHITE PAPER: Customers seek out different channels based on need and preference, meaning that you need to meet them wherever they go. Find out what it takes to create positive omnichannel customer experiences and learn more about why people choose the channels they do to interact with your business.
Posted: 27 Nov 2017 | Published: 31 Dec 2015

BT

Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 31 Jan 2011

ComputerWeekly.com

Busting The Top 10 Myths Of Omnichannel Customer Engagement
sponsored by Genesys
WHITE PAPER: Think about the technologies you use for customer engagement—what your customers expect today, and what they'll demand tomorrow. You'll need a platform that meets those demands. Learn why omnichannel customer engagement is your best choice for delivering exceptional CX. Plus, uncover the truth behind 10 common omnichannel myths.
Posted: 21 Sep 2017 | Published: 21 Sep 2017

Genesys

Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012

ComputerWeekly.com

Hyperconverged Platforms: ROI for the Mid-Enterprise
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Your legacy infrastructure is holding you back from taking advantage of new technologies, like big data and mobile apps. This white paper answers the question of how hyperconverged infrastructure fits into new age of data center.
Posted: 25 May 2017 | Published: 29 Feb 2016

Hewlett Packard Enterprise

Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER: This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 16 Dec 2016 | Published: 01 Nov 2016

IBM

Computer Weekly – 28 March 2017: Making the UK fit for 5G
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at the government's new 5G strategy and assess whether it's enough to stimulate development of next-generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data. And we examine how to prevent the move to DevOps from harming work-life balance. Read the issue now.
Posted: 27 Mar 2017 | Published: 28 Mar 2017

ComputerWeekly.com

CW Buyer's Guide: Private Cloud
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This Computer Weekly Buyers guide gives you the facts you need to help you plan and execute your private cloud strategy.
Posted: 24 Aug 2012 | Published: 22 Mar 2012

ComputerWeekly.com

Computer Weekly – Dell Technologies aims for an intelligent, connected future
sponsored by ComputerWeekly.com
EBOOK: In this week's Computer Weekly, as Dell and EMC complete the largest IT supplier merger in history, we look at the new company's strategy. Our latest buyer's guide examines a key aspect of using cloud – cloud bursting. And we assess the latest views on the UK government's plans for internet surveillance legislation. Read the issue now.
Posted: 12 Sep 2016 | Published: 13 Sep 2016

ComputerWeekly.com

Trends in Server Virtualization
sponsored by arcserve
WHITE PAPER: While virtualization has its benefits such as reduced capital expenditure and operating expenses, it has downsides including server sprawl and risk of single point failure. So is virtualization really worth the fuss? Access this white paper to learn about more benefits and downsides of virtualization and recent advances made to solve these issues.
Posted: 07 Jul 2016 | Published: 06 Jul 2016

arcserve

Computer Weekly – 7 March 2017: Industrial control systems pose big risk to security
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the risks to national infrastructure from vulnerabilities in industrial control systems. DevOps is growing in popularity – we find out about the organisational, process and cultural approaches to make it succeed. And we ask CIOs how they are becoming hybrid IT and digital leaders. Read the issue now.
Posted: 06 Mar 2017 | Published: 07 Mar 2017

ComputerWeekly.com

Computer Weekly - 19 June 2012: How to succeed at desktop virtualisation
sponsored by ComputerWeekly.com
EZINE: In this week’s Computer Weekly, our latest Buyer's Guide examines best practice in desktop virtualisation. We ask if a six-year-old technology could be a key to tackling IT security threats. And we look at how universities are dealing with their IT challenges as they await the first intake of students at new higher tuition fees. Read the issue now.
Posted: 18 Jun 2012 | Published: 19 Jun 2012

ComputerWeekly.com

Defining the datacentre needs of 21st century enterprises
sponsored by ComputerWeekly.com
EGUIDE: This guide is designed to provide IT leaders with some insight into how their peers are addressing current problems through the use of cloud and colocation, and shine a light on how the analyst community sees the role of the datacentre changing over time.
Posted: 18 Apr 2016 | Published: 18 Apr 2016

ComputerWeekly.com

Computer Weekly – 1 August 2017: The fields of Athenry – how Apple's datacentre plans are causing turmoil in a small Irish town
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look into Apple's controversial plans to build a huge datacentre in a small town in the west of Ireland, and the local arguments it has caused. We find out how the Met Office is managing its vast quantities of weather data. And we examine Google plans to bring AI to the recruitment market. Read the issue now.
Posted: 28 Jul 2017 | Published: 01 Aug 2017

ComputerWeekly.com

Making Sense of Big Data in the Petabyte Age
sponsored by ComputerWeekly.com
EBRIEF: This report from Cognizant offers advice on the roadmap organisations should follow to survive the Petabyte Age.
Posted: 10 Jul 2012 | Published: 10 Jul 2012

ComputerWeekly.com

Musings on datacentres
sponsored by ComputerWeekly.com
ANALYST REPORT: Analyst Clive Longbottom discusses the key issues in managing and designing data centres.
Posted: 11 Mar 2013 | Published: 11 Mar 2013

ComputerWeekly.com

FM, IT and Data Centres
sponsored by ComputerWeekly.com
ANALYST REPORT: Are Facilities and IT data centre managers implacable enemies, or is it a case of different work priorities, asks analyst Clive Longbottom.
Posted: 15 Mar 2013 | Published: 15 Mar 2013

ComputerWeekly.com
 

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