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Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company

Managing and Securing Mobile Healthcare Data and Devices
sponsored by Fiberlink Communications
WHITE PAPER: Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Fiberlink Communications

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Cloud-Based Contact Center Technology: 8 Critical Questions to Ask
sponsored by 8x8, Inc.
WHITE PAPER: This guide explores 8 critical criteria for choosing a cloud-based contact center solution. Read on to learn vital questions to ask providers in order to avoid common pitfalls.
Posted: 16 Apr 2015 | Published: 31 Dec 2014

8x8, Inc.

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Which Contact Center as a Service Provider is Best for Your Organization's Needs?
sponsored by 8x8, Inc.
ANALYST REPORT: This analyst report provides an inside look into this season's CCaaS market, evaluating 9 leading providers in the industry. View now to compare the strengths, weaknesses, and capabilities of these CCaaS solutions to uncover which would be the best fit for your organization's specific use case.
Posted: 23 Nov 2015 | Published: 15 Oct 2015

8x8, Inc.

10 Steps to a More Social Contact Center
sponsored by Oracle Corporation
EGUIDE: This expert e-guide reveals the actions you can take to manage social media contact more efficiently. Inside, Donna Fluss, founder of DMG Consulting, explains the benefits and limitations of workforce management systems for social media. Bonus: Discover the 10 steps to create a successful call center social media strategy.
Posted: 03 Feb 2016 | Published: 29 Jan 2016

Oracle Corporation

Customer Experience Exchange E-Zine: Issue 3
sponsored by SearchCRM
EZINE: In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

SearchCRM

5 Critical Requirements For a Future Ready Contact Center
sponsored by Genesys
EBOOK: Is your contact center future-ready? In this e-book you will learn how to deliver an effortless customer experience across multiple channels.
Posted: 11 Feb 2016 | Published: 31 Dec 2014

Genesys

Questions to Ask Your Colocation Provider
sponsored by Colt Data Centre Services
WHITE PAPER: This white paper looks at some of the questions IT managers have asked when looking for a colocation provider and gives you insight into what questions will help you choose your own.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Colt Data Centre Services

What Tools are New in the Contact Center?
sponsored by SearchCRM
EGUIDE: This E-Guide takes a look at the latest advanced contact center technologies that can help agents better anticipate customer needs and accelerate the resolution of customer cases.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

SearchCRM

Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 31 Jan 2011

ComputerWeekly.com

Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012

ComputerWeekly.com

Forging a CEM Strategy That Can Power Commerce
sponsored by SearchCRM
EBOOK: This three-part expert guide focuses on the steps to take to engage customers in the ever-growing e-commerce industry. Inside, discover the 6 key factors that can make or break a customer's shopping experience.
Posted: 17 Apr 2014 | Published: 22 Apr 2014

SearchCRM

7 Considerations for Running Your Workloads in a Public Cloud
sponsored by Red Hat
WHITE PAPER: So, how do you move a workload (or write a new app) for a public cloud and enable the flexibility of a hybrid cloud? In this white paper, you'll discover 7 considerations for running your workloads in a public cloud.
Posted: 14 Aug 2015 | Published: 31 Dec 2013

Red Hat

Imagining the Possibilities with Hybrid Cloud Storage
sponsored by Microsoft
WHITE PAPER: This white paper provides a look into the state of hybrid cloud storage technology today and projects how it might develop in the future. Read on to learn about data portability in the cloud, recovery in the cloud, big data and discovery in the cloud, and more.
Posted: 08 Jan 2016 | Published: 08 Jan 2016

Microsoft

The New CRM Metrics: Putting Them to Work
sponsored by SearchCRM
WHITE PAPER: There is added pressure for modern contact center agents, with customers armed to the teeth with devices to connect with businesses—from tweets to texts to phone calls. But with proper metrics to gauge performance and lead to instructive training, some of that pressure can be alleviated.
Posted: 25 Jan 2013 | Published: 25 Jan 2013

SearchCRM

End-to-End Partnership Hits All the Right Notes
sponsored by Dell, Inc.
WHITE PAPER: In this case study, learn how the Royal Opera House refreshed its entire IT setup in stages with a single provider, which included storage, servers, desktops, and more. Take a closer look at each of the elements of this IT overhaul, and the security, mobility, and technological edge the Opera House gained as a result.
Posted: 12 Feb 2016 | Published: 30 Apr 2015

Dell, Inc.

Modern Infrastructure E-Zine: Updating Data Centre and City Infrastructures
sponsored by SearchDataCenter.com
EZINE: In this e-zine, you will learn about several "smart cities" in Australia, such as Parramatta, and discover how these cities integrate new technology into their town planning. Read this issue to also key into why Australia outsourced data centre market is rising.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

SearchDataCenter.com

How to Enhance Testing for Better Disaster Recovery
sponsored by IBM
WHITE PAPER: This white paper explores a 3-step testing approach that targets IT infrastructure recovery, application recovery, and business validation. Read on to discover the objectives, roles/responsibilities, and validation criteria essential to each stage.
Posted: 31 Aug 2015 | Published: 31 Oct 2014

IBM

Big Data Beyond the Hype: A Guide to Conversations for Today’s Data Center
sponsored by IBM
RESOURCE: Expand your knowledge on big data with conversations from today's experts on the data center.
Posted: 15 Jan 2015 | Published: 15 Jan 2015

IBM

Learn How to Make File Sync and Share Fit Your Enterprise
sponsored by IBM
EBOOK: Download and discover how to evaluate enterprise file sync-and-share options with analyst insight and tips for successful implementation. Read on to learn more about the top five EFSS challenges, why it's time to redefine the market, and more.
Posted: 17 Jul 2015 | Published: 17 Jul 2015

IBM

Musings on data centres – volume 2
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Analyst Clive Longbottom discusses the key issues in managing and designing datacentres, in this series of 12 articles.
Posted: 08 Jul 2014 | Published: 08 Jul 2014

ComputerWeekly.com

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

Financial Services Report: Reshaping ICT, Reshaping Business
sponsored by ComputerWeekly.com
IT BRIEFING: This report from Fujtsu assesses the IT trends and prioirties in the financial services industry.
Posted: 30 Nov 2012 | Published: 30 Nov 2012

ComputerWeekly.com

The Expert Guide to VMware Disaster Recovery and Data Protection
sponsored by Veeam Software
ESSENTIAL GUIDE: This essential guide details how to achieve availability through backups and replication. You'll discover the differences between backup and replication as well as the techniques and strategies offered by each. Also, find out why recovery and restore should be top priorities of any backup solution for the modern data center.
Posted: 09 Feb 2016 | Published: 31 Dec 2015

Veeam Software

Linking resiliency to business objectives: How to make a case for corporate investment
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015

IBM

IT Infrastructure Management: A Guide to Transforming Your Enterprise
sponsored by IBM
WHITE PAPER: In this comprehensive guide, uncover how to maintain an agile and security-rich IT infrastructure that can deliver speed and scalability for your data center. Access this guide now and learn to allocate your resources to accelerate innovation, mesh existing IT infrastructure with external alternatives, and much more.
Posted: 26 Mar 2015 | Published: 31 Oct 2013

IBM
 
 
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