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Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore

How Finance Teams Can Help Their Organizations Get Future-Ready
sponsored by IBM
WHITE PAPER: This white paper explores how finance teams can improve performance management, embrace lean practices, implement a scrum methodology, and more. Access now to find out what the best practices are for making your business future-ready.
Posted: 16 Jun 2016 | Published: 30 Jan 2015

IBM

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company

Managing and Securing Mobile Healthcare Data and Devices
sponsored by Fiberlink Communications
WHITE PAPER: Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Fiberlink Communications

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Computer Weekly – 15 August 2017: Tech takes the lead in the Tour de France
sponsored by ComputerWeekly.com
EZINE: When watching sports on television you are consistently confronted with a barrage of data, giving insight into the most complicated inner workings of football, tennis, cricket, etc., but never in cycling. Access this week's ComputerWeekly to learn how IoT is being introduced to the Tour de France and what that means for the viewer.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

ComputerWeekly.com

Removing the Barriers to Automating Quality Assurance
sponsored by NICE Systems, Inc
WHITE PAPER: Explore 4 barriers to true quality management automation in contact centers and how to overcome them. Discover how to get the most out of your quality management processes and data by paving the way for the automation.
Posted: 18 Aug 2017 | Published: 18 Aug 2017

NICE Systems, Inc

Contact Center Economics and the Cloud
sponsored by Genesys
EBOOK: Weigh the benefits of moving important contact center apps, systems, and data to the cloud. Find out how to strike the balance between cloud and on-premise deployment for your contact center by assessing key factors like the size and geographic location of your company.
Posted: 23 Aug 2017 | Published: 23 Aug 2017

Genesys

Contact Center Economics and the Cloud
sponsored by Genesys
EBOOK: In this e-book, explore the potential long-term cost benefits of moving your contact center to the cloud vs. staying on-premise by taking into account factors like company size and geographic location.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Genesys

10 Considerations for Moving Your Contact Center to the Cloud
sponsored by Genesys
EBOOK: Explore how to migrate your contact center to the cloud with confidence and uncover 10 essential considerations for selecting a trusted partner.
Posted: 31 Aug 2017 | Published: 31 Aug 2017

Genesys

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

10 Considerations for Moving Your Contact Center to the Cloud
sponsored by Genesys
EBOOK: Explore how to migrate your contact center to the cloud with confidence and uncover 10 essential considerations for selecting a trusted partner.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Genesys

The State of Contact Center Workforce Management
sponsored by NICE Systems, Inc
RESEARCH CONTENT: This ICMI research report examines the role played by workforce management (WFM) in making sure contact centers have the right people with the right skills and resources in place to deliver quality customer service. Uncover the report's key findings and learn how to apply WFM best practices to contact centers.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

Performance Matters: The NICE Guide to Performance Management in the Contact Center
sponsored by NICE Systems, Inc
EBOOK: Find out how to reshape your contact center and optimize its performance management to meet or even exceed organizational objectives with updated strategies for employee performance management, employee segmentation, gamification, and more.
Posted: 18 Aug 2017 | Published: 18 Aug 2017

NICE Systems, Inc

Customer Experience Exchange E-Zine: Issue 3
sponsored by SearchCRM
EZINE: In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

SearchCRM

What Tools are New in the Contact Center?
sponsored by SearchCRM
EGUIDE: This E-Guide takes a look at the latest advanced contact center technologies that can help agents better anticipate customer needs and accelerate the resolution of customer cases.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

SearchCRM

Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 31 Jan 2011

ComputerWeekly.com

Busting The Top 10 Myths Of Omnichannel Customer Engagement
sponsored by Genesys
WHITE PAPER: Think about the technologies you use for customer engagement—what your customers expect today, and what they'll demand tomorrow. You'll need a platform that meets those demands. Learn why omnichannel customer engagement is your best choice for delivering exceptional CX. Plus, uncover the truth behind 10 common omnichannel myths.
Posted: 21 Sep 2017 | Published: 21 Sep 2017

Genesys

Transform Your Business Digitally to Improve Customer Service and Experience
sponsored by Five9
EBOOK: In the digital age, your business is defined by technology ... and it wants to evolve. Learn about digital transformation as a construct of emerging cloud CRM platforms, cloud contact center and SaaS technologies. Uncover what technology is spurring digital transformation, the impacts of digital transformation, why it's important, and more.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012

ComputerWeekly.com

DCIM Software Evaluation Guide
sponsored by Nlyte Software
EGUIDE: Before you invest in data center infrastructure management (DCIM) tools, you need to know your needs and how to analyze whether a prospective tool will meet them. In this e-guide you will learn how to evaluate and compare DCIM software platforms based on key considerations.
Posted: 17 Jul 2017 | Published: 12 Jul 2017

Nlyte Software

CIO Trends Asean Q1 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide offers a collection of our most popular articles for IT leaders in Asean during the first few months of 2016, examining the changing role of CIOs and how to enhance their relationships with their peers across the business.
Posted: 17 Mar 2016 | Published: 17 Mar 2016

ComputerWeekly.com

CW Buyer's Guide: Optimising networks for cloud computing and virtualisation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies.
Posted: 31 Jan 2012 | Published: 05 May 2012

ComputerWeekly.com

IT Handbook: Building Blocks of Data Center Construction
sponsored by SearchDataCenter.com
WHITE PAPER: This expert handbook offers information to help you properly prepare for the most critical decisions in your data center construction project. Download now to uncover ways that help you future-proof your investments and avoid costly construction mistakes such as: site selection, negotiating with contractors and more.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

SearchDataCenter.com

How Unilever Spreads IT Innovation
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how consumer goods giant Unilever has changed its thinking about IT to support a global digital transformation. The UK boss of Hewlett Packard Enterprise assesses progress after the first year since HP split in two. And we examine how software development is changing in the enterprise. Read the issue now.
Posted: 18 Nov 2016 | Published: 22 Nov 2016

ComputerWeekly.com

Navigating your Future within an SOA information manufacturing system
sponsored by ComputerWeekly.com
BOOK: As the IT industry reaches maturity, IT departments should think of themselves not as data centres but as manufacturing centres for information. Terry Keene argues in this short e-book.
Posted: 27 Aug 2013 | Published: 27 Aug 2013

ComputerWeekly.com

Sandia National Laboratories Case Study
sponsored by Nlyte Software
CASE STUDY: Sandia National Laboratories runs three data centers at varying sizes and needed a data center infrastructure management tool to improve performance. Access this white paper to learn how this nation-leading lab solved their infrastructure management problems and how they were able to future-proof their data centers.
Posted: 08 Jun 2017 | Published: 29 Dec 2016

Nlyte Software

Getting Started With Data Center Infrastructure Management
sponsored by Nlyte Software
WHITE PAPER: Here is your guide to getting started with DCIM without getting lost in a total data center overhaul. Inside, you will find step-by-step instructions on how to prepare for and implement a DCIM tool, and set key goals in terms of capabilities, timing, investment and business value along the way.
Posted: 12 Jun 2017 | Published: 28 Feb 2017

Nlyte Software

DCIM: Exploring its Past, Present & Future
sponsored by Nlyte Software
EGUIDE: Although data center infrastructure management (DCIM) provide deep insights into your organization's inner-workings, DCIM tools aren't for everyone. This e-guide explores the background of DCIM tools, their current role in your enterprise, and where they fit in the modern data center. See if your organization stands to benefit.
Posted: 22 Jun 2017 | Published: 20 Jun 2017

Nlyte Software

DCIM For Dummies
sponsored by Nlyte Software
EBOOK: Data center infrastructure management (DCIM) is how you go about managing your data center's physical infrastructure and enables you to optimize your operations. This e-book gives you a comprehensive look at the technology and helps you lay out the strategy you need for a successful implementation.
Posted: 09 Jun 2017 | Published: 09 Jun 2017

Nlyte Software
 
 
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