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FFA White Papers (View All Report Types)
 
Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

BPM: Closing the Gap between Strategy and Execution
sponsored by K2
WHITE PAPER: In this white paper, learn how modern technologies can make BPM adoption a painless process. Discover how a low-code business process application platform has helped companies across all industries: transform their businesses in record time, save hundreds of thousands of dollars from shorter cycle times, enriched customer service, and more.
Posted: 31 Mar 2016 | Published: 31 Dec 2015

K2

Breaking Tradition: 10 Hidden Consequences to Going Against Proposal Automation
sponsored by Quosal
WHITE PAPER: Access this guide to unlock the 10 hidden costs of quoting with traditional spreadsheet tools. Learn why a solution purpose-built for quoting refines your business process, wins customers and saves time.
Posted: 08 Apr 2015 | Published: 08 Apr 2015

Quosal

ITIL® Implementation: Where to Begin
sponsored by Global Knowledge
WHITE PAPER: Read this white paper to gain the understanding you need to implement ITIL with instructions and tips for important steps such as internal employee communications, determining potential pain points and methods for evaluating your existing processes.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

Global Knowledge

5 White Lies, Fibs, and Half-Truths Your Chat Vendor May Be Selling You
sponsored by [24]7
WHITE PAPER: Did your chat vendor promise you the moon before you signed on the dotted line? Unfortunately, many companies today are being misled with half-truths and false promises by legacy chat platform vendors. In this white paper, discover 5 mistruths that chat platform providers tell, and the reality behind their claims.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

[24]7

How CPQ Software Can Help You Construct a Smarter Sales Organization
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Your sales team may have the right tools, but if they're missing a fixative--something to hold everything together--they'll never be truly efficient. Access this white paper to explore the 5 core mechanics of configure, price and quote (CPQ) software that can empower your sales team, drive efficiency, and more.
Posted: 10 Nov 2016 | Published: 31 Dec 2015

Oracle Corporation UK Ltd

The Must-Have Next Generation Sales Tools
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informational brief discusses advances that have been made in business-to-business sales technology – particularly video-based selling – that allow sales professionals to better understand their prospective client's needs, which in turn leads to more productive relationships.
Posted: 29 Jan 2016 | Published: 31 Dec 2015

Cisco Systems, Inc.
 
 
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