Making the Case for Brand Management
sponsored by Quark Software
WHITE PAPER:
This paper details why a brand management tool can efficiently streamline your print and digital operations for better content management, marketing and brand consistency. Read on to learn how you can implement this tool in your current print and digital operations and gain more control over your brand's day-to-day messages.
Posted: 01 Mar 2012 | Published: 01 Mar 2012
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Have You Earned Your Customers’ Trust?
sponsored by inContact
WHITE PAPER:
Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust.
Posted: 17 Jan 2012 | Published: 17 Jan 2012
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Work Smarter. Sell Better. Win More.
sponsored by SAP America, Inc.
WHITE PAPER:
Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.
Posted: 12 Apr 2012 | Published: 12 Apr 2012
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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy
sponsored by SugarCRM Inc.
WHITE PAPER:
Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Posted: 08 Nov 2010 | Published: 08 Nov 2010
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Become a social business on the cloud IBM SmartCloud for Social Business collaboration services
sponsored by IBM
WHITE PAPER:
This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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Executive Dialogue: Finding Customer Loyalty in a Multichannel World
sponsored by Oracle Corporation
WHITE PAPER:
Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.
Posted: 02 Apr 2010 | Published: 02 Apr 2010
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Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes
sponsored by Autotask Corporation
WHITE PAPER:
This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
Posted: 10 Dec 2010 | Published: 10 Dec 2010
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Oracle Database - The best choice for Siebel Applications
sponsored by Oracle Corporation
WHITE PAPER:
This white paper covers the business and technology reasons behind customers' continued choice of Oracle Database for their Siebel Applications deployments.
Posted: 08 Jun 2011 | Published: 08 Jun 2011
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CRM and Small Business: Smaller, Faster, Better
sponsored by SugarCRM Inc.
WHITE PAPER:
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.
Posted: 01 Sep 2011 | Published: 01 Sep 2011
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Experiencing the New Social Enterprise - InfoWorld
sponsored by Oracle Corporation
WHITE PAPER:
Read this white paper and learn how to deliver modern user experiences to employees, customers and business partners.
Posted: 24 Apr 2012 | Published: 24 Apr 2012
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