The more employees rely on their BlackBerry® smartphones, the greater the need for enterprise applications that fit their, and the company's, specific needs. But IT organizations can't always do it on their own. This white paper covers some best practices and resources for creating mobile enterprise applications.
This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results.
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