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Enhanced 911 White Papers (View All Report Types)
 
E911 VoIP Essentials for Enterprise Deployments
sponsored by XO Communications
WHITE PAPER: Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?
Posted: 02 Dec 2010 | Published: 02 Dec 2010

XO Communications

ITSM Fundamentals for Enterprise
sponsored by Cherwell
WHITE PAPER: The fundamentals of ITSM are being applied across the enterprise. Access this brief white paper to learn about why and how ITSM strategies are being repurposed across various non-IT departments, and how you can go about implementing this strategy in your organization.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Cherwell

Shadow IT Guide: Protect Data and Avoid Compliance Violations
sponsored by Globalscape
WHITE PAPER: Are you sure that employees are only using IT-sanctioned ways of transferring data? If the answer is "no," then your sensitive data may be vulnerable. In this guide from Globalscape, you'll learn: what shadow IT is and its drawbacks, how to identify signs of a shadow IT problem, how to reduce shadow IT, and more.
Posted: 07 Nov 2016 | Published: 31 Oct 2016

Globalscape

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

A Guide to Choosing the Right Technology for Your Team and Getting Buy-In from IT
sponsored by Dell India
WHITE PAPER: How do you ensure that everyone in your organization has the right equipment to deliver what's best for the organization? Download this instructive guide to learn to choose the right technology for your team, be servicing their device demands and accommodating the methods in which they work.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

Dell India

Maximizing IT Security with Configuration Management
sponsored by Puppet
WHITE PAPER: This white paper explores how to leverage configuration management to bolster security and meet compliance regulations. Uncover some of the key benefits, including the creation of a Standard Operating Environment (SOE), reporting on and control of configuration drift, enhanced change remediation, and more.
Posted: 08 Mar 2017 | Published: 08 Mar 2017

Puppet

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

Questions to Ask Your Colocation Provider
sponsored by Colt Data Centre Services
WHITE PAPER: This white paper looks at some of the questions IT managers have asked when looking for a colocation provider and gives you insight into what questions will help you choose your own.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Colt Data Centre Services
 
 
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