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Emergency 911 White Papers (View All Report Types)
 
E911 VoIP Essentials for Enterprise Deployments
sponsored by XO Communications
WHITE PAPER: Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?
Posted: 02 Dec 2010 | Published: 02 Dec 2010

XO Communications

ABCs of ITILĀ®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITILĀ® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Download this resource for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Why Today's Approaches Fail
sponsored by ServiceNow
WHITE PAPER: Access this white paper to learn how current approaches to providing IT services are failing, why you need service-aware event management, and how you'll handle service issues in the near future.
Posted: 16 Mar 2017 | Published: 30 Jun 2016

ServiceNow

Empowering Your IT Services Firm For Excellence Amid Change
sponsored by NetSuite
WHITE PAPER: IT service businesses are a huge part of the economy, and with hybrid business models, almost every company is now a service company. Inside, learn how NetSuite can help IT service companies simplify operations, ensure compliance, improve enterprise-wide visibility, and more.
Posted: 22 May 2017 | Published: 22 May 2017

NetSuite

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Shadow IT Guide: Protect Data and Avoid Compliance Violations
sponsored by Globalscape
WHITE PAPER: Are you sure that employees are only using IT-sanctioned ways of transferring data? If the answer is "no," then your sensitive data may be vulnerable. In this guide from Globalscape, you'll learn: what shadow IT is and its drawbacks, how to identify signs of a shadow IT problem, how to reduce shadow IT, and more.
Posted: 07 Nov 2016 | Published: 31 Oct 2016

Globalscape

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM
 
 
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