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Electronic Messaging Software White Papers (View All Report Types)
 
Implementing Web Chat: How to Launch, Staff, and Monitor
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Citrix Online- GoToAssist

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: 08 Aug 2008 | Published: 01 Jan 2007

Silverpop Systems Inc. an IBM Company

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM

Google Apps Sync for Microsoft Outlook
sponsored by Google
WHITE PAPER: This paper provides an overview of Google Apps Sync for Microsoft Outlook, which eases the transition to Google Apps by providing all the benefits of the Google cloud to users of Outlook.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Google

Enterprise Vault and Microsoft Business Online Productivity Suite
sponsored by Symantec Corporation
WHITE PAPER: Microsoft Business Productivity Online Suite (BPOS) is a set of Microsoft hosted messaging and collaboration services, which includes Exchange, SharePoint, LiveMeeting and Office Communications Online. This document outlines the integration of the offsite BPOS email service with an on-premises Enterprise Vault solution.
Posted: 18 Nov 2010 | Published: 18 Nov 2010

Symantec Corporation

WebSphere MQ 7.0 Features and Enhancements
sponsored by IBM
WHITE PAPER: Read this white paper to learn why messaging middleware is essential in service oriented architecture (SOA) and get an understanding of how it works and what it requires.
Posted: 12 Oct 2012 | Published: 12 Oct 2012

IBM

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Beyond Converged Networks: Driving User Productivity through Unified Communications and Collaboration
sponsored by IBM
WHITE PAPER: Read this whitepaper to understand how to provide users with a single, integrated experience across business applications and communications and collaboration tools.
Posted: 29 May 2008 | Published: 01 Apr 2008

IBM

e-Book: Chapter 5 - Understanding the Data Collection Process
sponsored by Symantec Corporation
WHITE PAPER: Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: 06 Aug 2008 | Published: 01 Aug 2008

Symantec Corporation

Lync Server 2010 Solution Architectures
sponsored by Dell, Inc.
WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Dell, Inc.
 
 
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