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Electronic Banking Industry White Papers (View All Report Types)
The Future of Customer Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Take a closer look into the latest trends in customer experience management. Uncover 5 ways you can improve the customer experience in any industry.
Posted: 23 May 2016 | Published: 23 May 2016

[24]7 Customer, Inc.

Keep Your Money Safe: Stop Fraudsters in their Tracks
sponsored by IBM
WHITE PAPER: This white paper teaches you why antivirus software and firewalls on consumer endpoints aren't sufficient to combat today's sophisticated hacking tools. Access now to learn common misconceptions about endpoint protection and what unexpected benefits you can realize by extending protection to customer endpoints.
Posted: 26 Apr 2016 | Published: 01 Oct 2015


Aggravation or Aggregation: Risk Data and Compliance
sponsored by SAS
WHITE PAPER: Access this survey now to uncover best practices that your bank may use as a guide in formulating a response to comply with BCBS 239 principles. Read on to learn more.
Posted: 14 Oct 2015 | Published: 31 Dec 2014


Baking and the Digital Revolution: Meeting the New Customer Expectation
sponsored by Magenic
WHITE PAPER: Banking is undergoing a digital revolution, due largely to mobile capabilities, in order to keep pace with customer expectations. Discover which services your customers expect to be handled digitally or in-person, and how to deliver the speed and agility they demand without stretching yourself too thin.
Posted: 06 Oct 2016 | Published: 30 Sep 2016


Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

Managing 21st Century Business and Technology Innovation: Core Banking Transformation with System z
sponsored by IBM
WHITE PAPER: This paper provides practical insights into global best practices and the strategic benefits of core banking transformation through the lens of the CEO, COO and CIO.
Posted: 14 May 2008 | Published: 01 Oct 2007


Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

Micro Focus, Ltd

Financial Services: Creating the Connected Customer Experience
sponsored by Avaya TSG
WHITE PAPER: Success in the financial services industry means creating a connected customer experience in every interaction, in every part of the institution. This guide walks you through each step and the different roles to be played in creating connected customers.
Posted: 30 Jun 2016 | Published: 30 Jun 2016

Avaya TSG

Protecting Commercial Online Banking Customers from Next-Generation Malware
sponsored by IronKey
WHITE PAPER: Cybercriminals are now using advanced malicious software (malware) to attack the computers of finance professionals in companies and government agencies. Read this paper now to learn how your business can stay protected from these threats.
Posted: 22 Nov 2010 | Published: 22 Nov 2010


Smarter Customers, Smarter Commerce: Innovations in the Banking Industry
sponsored by IBM
WHITE PAPER: Banks today must reassess their business models and focus more on efficiency, data collection and risk management in order to stay competitive. Uncover a unique framework that can help meet your business objectives and allow for better data management in the highly regulated financial industry.
Posted: 13 Apr 2012 | Published: 13 Apr 2012

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