Drawings White Papers

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AI Done Wisely Delivers Better, Faster, and More Scalable IT
sponsored by ServiceNow
WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 01 Dec 2021 | Published: 15 Jul 2020

ServiceNow

Edge Computing: Powering Frictionless Retail
sponsored by Lumen and Intel
WHITE PAPER: Learn how Edge computing will transform how retail manages the exponential explosion of structured and unstructured data from the proliferation of retail Internet of Things (IoT) and mobile device capabilities.
Posted: 11 Jan 2022 | Published: 18 Nov 2021

TOPICS:  IT Management
Lumen and Intel

Decoding Customer IAM (CIAM) vs. IAM
sponsored by Okta
WHITE PAPER: Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
Posted: 27 May 2021 | Published: 27 May 2021

TOPICS:  IT Management
Okta

The Arrival of the Hybrid Digital Workplace
sponsored by ServiceNow
WHITE PAPER: In the next normal, more enterprises are embracing the concept hybrid digital workplace and building a working environment that prioritises the employee experience, flexibility, and productivity. Read our eBook and see how you can plan for a better workplace that prioritises the employee in the next normal.
Posted: 05 Jan 2022 | Published: 19 Nov 2020

TOPICS:  IT Management
ServiceNow

Fintech on Alibaba Cloud
sponsored by Alibaba Cloud
WHITE PAPER: Learn how the Alibaba Cloud FinTech on the Cloud solution can boost end user satisfaction and expedites their time-to-market.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

TOPICS:  IT Management
Alibaba Cloud

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

The Total Economic Impact™ Of KX Insights
sponsored by KX
WHITE PAPER: Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision.
Posted: 15 Jun 2022 | Published: 15 Jun 2022

TOPICS:  IT Management
KX

2021 Vendor Showdown: IT Service Management Providers
sponsored by ServiceNow
WHITE PAPER: Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

Reimagining IT Service Delivery and Operations in Unimagined Times
sponsored by ServiceNow
WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
Posted: 19 Jan 2022 | Published: 15 Jul 2020

TOPICS:  IT Management
ServiceNow

2022 Gartner® Critical Capabilities for IT Service Management Platforms
sponsored by ServiceNow
WHITE PAPER: Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
Posted: 25 Jan 2023 | Published: 25 Jan 2023

TOPICS:  IT Management
ServiceNow