Remote Monitoring and Management: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech
WHITE PAPER:
Access this resource to discover the valuable uses of remote monitoring and management. Learn how to provide your customers with better service while also increasing efficiency.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
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Vendor Management: Reduce Complexity for Your Clients
sponsored by ConnectWise
WHITE PAPER:
Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.
Posted: 25 Apr 2012 | Published: 25 Apr 2012
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IT Companies grow using GFI MAX Remote Management system
sponsored by GFI MAX
WHITE PAPER:
Access this white paper to learn process of moving from a break/fix model to managed services. Discover how managed services can provide your organization with stable revenue and opportunity for growth.
Posted: 07 May 2012 | Published: 07 May 2012
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Putting Dispatch in the Driver’s Seat
sponsored by ConnectWise
WHITE PAPER:
Access this essential white paper to learn how to implement an effective dispatch strategy in your help desk. Learn about benefits like efficient ticket handling, increased credibility with your clients and more.
Posted: 25 Apr 2012 | Published: 25 Apr 2012
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Mobility: A Top Priority for Building a More Productive Workforce
sponsored by LabTech
WHITE PAPER:
Access this white paper to see how your organization can create a mobile workforce. Discover the key considerations for using mobility productively.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
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Top 10 Considerations for Selecting the Right RMM Solution
sponsored by LabTech
WHITE PAPER:
Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
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How to transform your traditional data center into the data center of the future
sponsored by HP
WHITE PAPER:
This resource describes the transformation from the traditional data center to the services data center, with special emphasis on the business impact of the transformation. Also, learn how communications service providers (CSPs) are positioning themselves for the data center of the future.
Posted: 10 Oct 2011 | Published: 10 Oct 2011
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Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER:
Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 25 Apr 2012
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From Cold to Client in 5 Easy Steps
sponsored by GFI MAX
WHITE PAPER:
Learn how to grow your managed services business with the use of a strategic marketing plan. This white paper outlines five steps to expand your clientele.
Posted: 24 Apr 2012 | Published: 24 Apr 2012
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Finding the Cure for Order Processing Pain in the Life Sciences Industry
sponsored by Esker Inc.
WHITE PAPER:
This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
Posted: 18 May 2012 | Published: 18 May 2012
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