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Digital Telephone Systems White Papers (View All Report Types)
 
Addressable Advertising Opportunities for Network Operators
sponsored by Motorola, Inc.
WHITE PAPER: This paper provides an overview of advanced advertising opportunities and outlines Motorola's commitment to targeted video advertising.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

The Total Cost of Ownership Benchmarking Study for Unified Communications
sponsored by Channel Transformation Alliance
WHITE PAPER: This Aberdeen Group report provides analysis on the total cost of ownership (TCO) associated with IP and legacy TDM telephony systems. View now for insight on various solutions and how they compare on eight metrics on upfront CAPEX and OPEX, as well as recurring costs.
Posted: 14 May 2013 | Published: 31 Jan 2012

Channel Transformation Alliance

Microsoft Lync Server: Planning, Deploying, and Monitoring Mobility
sponsored by Microsoft
WHITE PAPER: This whitepaper explores in depth how you can plan, deploy, and monitor mobility in your enterprise with Microsoft Lync Server.
Posted: 27 Mar 2012 | Published: 30 Dec 2011

Microsoft

Password Change Service - Avaya CallPilot
sponsored by Global Knowledge
WHITE PAPER: Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.
Posted: 29 Mar 2013 | Published: 20 Mar 2013

Global Knowledge

5 Ways to Optimize Your Workforce
sponsored by Aspect
WHITE PAPER: You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.
Posted: 14 Dec 2012 | Published: 14 Dec 2012

Aspect

Improve Organizational Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.

The new workplace: are you ready? How to capture business value
sponsored by IBM
WHITE PAPER: Access this whitepaper to learn more about the new definition of "workplace" and why it has transformed. Discover the trends and challenges and transformation, including best practices.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

IBM

The UC Adoption Report
sponsored by Azzurri
WHITE PAPER: This UC adoption report examines the results of conducted research looking at specific technologies currently used within large organizations. In addition, discover what UC can do for your organization, how to overcome the challenges UC presents, and how you can become a front runner.
Posted: 09 Jan 2012 | Published: 09 Jan 2012

Azzurri

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel
 
 
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