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Digital Telephone Services White Papers (View All Report Types)
Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

Addressable Advertising Opportunities for Network Operators
sponsored by Motorola, Inc.
WHITE PAPER: This paper provides an overview of advanced advertising opportunities and outlines Motorola's commitment to targeted video advertising.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

Buyer's Guide to Cloud-based Unified Communications
sponsored by MASERGY
WHITE PAPER: Learn what UC is, what business drivers there are for UC as a Service, and the companies that can benefit from a UC system. In addition, you'll learn some implementation strategies to ensure that your UC deployment is a success.
Posted: 14 Jul 2016 | Published: 14 Jul 2016


Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Best Practices for Deploying Unified Communications with VDI
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper discusses what IT architects need to know in order to successfully deploy desktop virtualization with communications and rich media, as well as support a variety of mobile devices.
Posted: 23 Dec 2011 | Published: 23 Dec 2011

Cisco Systems, Inc.

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing
sponsored by Vidyo, Inc.
WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.
Posted: 07 May 2013 | Published: 31 Jul 2012

Vidyo, Inc.

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya TSG
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected
sponsored by Polycom, Inc.
WHITE PAPER: This paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for both the enterprise and its customers.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

Polycom, Inc.

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Beaufort Memorial Case Study
sponsored by Imprivata
WHITE PAPER: This case study highlights Beaufort Memorial Hospital's success in implementing a secure communications platform that allowed a more efficient, secure, and cost-effective clinician workflow.
Posted: 07 Apr 2014 | Published: 28 Feb 2014

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