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Digital Service Units White Papers (View All Report Types)
 
Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER: This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 12 Apr 2017 | Published: 30 Jun 2016

IBM

CX Experts Agree Customer Journey Maps Help Optimize Communications
sponsored by Avaya
WHITE PAPER: By the time a customer calls your contact center to resolve an issue, do you know what steps they've already taken – form chatbots to SMS and email? Find out how to gain insight into the customer journey as consumers interact with your business. Discover how to prep your communications for multichannel and customer experience success.
Posted: 25 Apr 2017 | Published: 03 Apr 2017

Avaya

Business Agility Drives the Need for Workstream Communications and Collaboration
sponsored by RingCentral
WHITE PAPER: To empower your collaboration, workstream communications and collaboration (WCC) adoption must become a top priority. Learn how to deploy WCC tools and provide your business with essential communications and collaboration functionality.
Posted: 23 Feb 2017 | Published: 31 Aug 2015

RingCentral

Redefine Your Business Communications for Digital Transformation
sponsored by Avaya
WHITE PAPER: Explore the current trends shaping modern businesses like customer-centric experiences, heightened collaboration, and cloud computing and find out why it's time for organizations to start thinking about adapting their communications for the age of digital transformation.
Posted: 20 Apr 2017 | Published: 31 Dec 2016

Avaya

Data Center High-Speed Migration: Infrastructure Issues, Trends, Drivers and Recommendations
sponsored by CommScope
WHITE PAPER: This technical white paper covers the infrastructure issues, trends, and drivers that are propelling the next round of data center design and provides recommendations. Learn about the options available for migration and the different issues you'll have to weigh when making your decision.
Posted: 07 Mar 2017 | Published: 30 Sep 2016

CommScope

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

A reference architecture for a leading solution
sponsored by Dell, Inc.
WHITE PAPER: This white paper explores the reference architecture for a leading server solution. Learn how this architecture is designed to influence the benefits of virtualizing the underlying infrastructure and address the common problems associated with hardware sprawl.
Posted: 21 Oct 2014 | Published: 30 Sep 2014

Dell, Inc.

3D printing: bringing better products to market faster
sponsored by Stratasys, Ltd
WHITE PAPER: Discover how 3D printing can help your organization bring better products to market faster.
Posted: 28 Apr 2014 | Published: 28 Feb 2014

Stratasys, Ltd

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Case Study: Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create savings.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY
 
 
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