Delivery Services

WHITE PAPER: This paper shows how SuperLoader directly addresses the increased storage requirements and shrinking resources of smaller, distributed organizations, the need to centrally administer and simply manage distributed data, the security, data restoration.

Posted: 29 Jul 2004 | Published: 29 Jul 2004

WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.

Posted: 06 Apr 2012 | Published: 06 Apr 2012

WHITE PAPER: End-user computing is changing dramatically. New challenges in productivity, security and licensing are happening simultaneously. Access this white paper to learn why a centralized, end-user computing model is the most effective way for handling this growing set of changes.

Posted: 13 Jun 2011 | Published: 13 Jun 2011

WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.

Posted: 07 May 2012 | Published: 07 May 2012

WHITE PAPER: This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.

Posted: 19 Jul 2011 | Published: 19 Jul 2011

WHITE PAPER: Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

PRODUCT OVERVIEW: Learn why visibility into your network and applications can help you ensure a consistent and cost-effective delivery of services to your end-users.

Posted: 21 Mar 2012 | Published: 21 Mar 2012

WHITE PAPER: Access this resource to discover the valuable uses of remote monitoring and management. Learn how to provide your customers with better service while also increasing efficiency.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

WHITE PAPER: Find out how to prevent ISPs from confusing your legitimate messages with spam and ensure that your emails are promply delivered. Review the top ten reasons you need an email delivery service to guarantee the success of your email program.

Posted: 02 Jan 2012 | Published: 02 Jan 2012

WHITE PAPER: Cloud computing is a style of computing whose foundation is the delivery of services, software and processing capacity using private or public networks. The focus of cloud computing is the user experience, and the essence is to decouple the delivery of computing services from the underlying technology. Read this paper to find out so much more.

Posted: 20 Oct 2010 | Published: 20 Oct 2010

WHITE PAPER: The Dell™ Virtual Integrated System (VIS) Self-Service Creator tool streamlines provisioning and virtual desktop management in heterogeneous environments, helping reduce administrative burden, increase responsiveness, and ensure security and compliance.

Posted: 26 Apr 2011 | Published: 26 Apr 2011

WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 01 May 2012

ESSENTIAL GUIDE: This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions.

Posted: 28 Feb 2012 | Published: 28 Feb 2012

WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

WHITE PAPER: We live in an app driven world where any given industry grow more dependent on them each year. Read this paper and learn how your organization can deliver apps faster and at lower cost by managing application demand, development and delivery as an end to end business process.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER: This white paper highlights the benefits of leveraging a cloud management system that seamlessly integrates with your service catalog to accelerate service delivery times. Learn how this platform simplifies cloud infrastructure with automation and tight synchronization with the CMDB.

Posted: 09 May 2012 | Published: 09 May 2012

WEBCAST: This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.

Posted: 07 May 2012 | Premiered: 07 May 2012

WHITE PAPER: Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

DATA SHEET: Visibility into your network and applications is vital to ensure a consistent and cost-effective delivery of services to your end-users. Access this whitepaper to learn about software that can help you gain this vital visibility and make your network more efficient.

Posted: 21 Mar 2012 | Published: 21 Mar 2012

VIDEO: This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.

Posted: 08 May 2012 | Premiered: 08 May 2012

WEBCAST: This essential resource uncovers the key management challenges enterprises face when monitoring, managing and optimizing service delivery across virtual and cloud environments. View an exclusive demonstration of an integrated, policy-based platform that can automate and simplify management tasks.

Posted: 09 May 2012 | Premiered: 09 May 2012

WEBCAST: View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.

Posted: 22 May 2012 | Premiered: 22 May 2012

VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

Posted: 09 May 2012 | Premiered: 09 May 2012

WEBCAST: Explore the various ways that cloud computing is redefining IT services and helping businesses gain the agility they need in today’s fast-paced environment. Plus, investigate how UBS, a global financial services company, leveraged private cloud to overcome business challenges and streamline IT processes.

Posted: 08 May 2012 | Premiered: 08 May 2012

WHITE PAPER: Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.

Posted: 24 Sep 2010 | Published: 24 Sep 2010

WHITE PAPER: Discover how you can accelerate service delivery through a web-based self-service portal that allows your users to directly provision, manage and monitor critical IT resources.

Posted: 09 May 2012 | Published: 09 May 2012