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Data Quality Control

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Data Quality Control White Papers (View All Report Types)
 
Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

Improve Business Performance and Customer Loyalty in 5 Steps
sponsored by Infor
WHITE PAPER: Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

How Professional Services Add Value to Radio Frequency Identification (RFID) Projects
sponsored by Intermec
WHITE PAPER: This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

RTSP: One of the Foundations of Convergence
sponsored by F5 Networks
WHITE PAPER: Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management
sponsored by IBM
WHITE PAPER: This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

IBM

Performance Testing Center of Excellence
sponsored by Hewlett-Packard Company
WHITE PAPER: If application performance management isn't at the top of your businesses to-do list, it should be. No matter how well-designed your app is, if performance is sluggish end-users won't use it. Read on to learn about a performance management strategy top companies are leveraging, its business value, and more.
Posted: 17 Oct 2012 | Published: 17 Oct 2012

Hewlett-Packard Company

A Whole Team Approach to Quality
sponsored by Rally Software
WHITE PAPER: Explore this presentation to develop a new approach to quality. Agile projects help build software incrementally, using short iterations of 1-4 weeks to keep development aligned with business needs. Learn more about the benefits of agile development by reading this resource now.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

Rally Software

Testing as Managed Services - TMS
sponsored by Wipro Technologies
WHITE PAPER: Testing as Managed Service' also known as TMS is a delivery model which encompasses all the QA activities across project, programs and organization across enterprise domain. This document analyzes the challenges faced in testing enterprise applications and explains some enefits from successful implementation of TMS.
Posted: 27 Feb 2009 | Published: 27 Feb 2009

Wipro Technologies

Using Code Quality Metrics in Management of Outsourced Development and Maintenance
sponsored by McCabe Software, Inc.
WHITE PAPER: This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

McCabe Software, Inc.
 
 
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