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Data Quality Control

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Data Quality Control White Papers (View All Report Types)
 
Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
WHITE PAPER: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007

Teleformix

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Quality Management Across the Product and Application Lifecycle
sponsored by IBM
WHITE PAPER: IBM Rational offers a life-cycle approach to managing quality through quality management solutions, test integration, integrated requirements management and lean collaborative development to help you achieve greater consistency, efficiency and predictability in your delivered solutions. Download this paper to learn more. 
Posted: 23 Mar 2011 | Published: 23 Mar 2011

IBM

Managing Product Recalls to Reduce Risk and Minimize Cost
sponsored by Sage North America
WHITE PAPER: With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Sage North America

Performance Testing Center of Excellence
sponsored by Hewlett Packard Enterprise
WHITE PAPER: If application performance management isn't at the top of your businesses to-do list, it should be. No matter how well-designed your app is, if performance is sluggish end-users won't use it. Read on to learn about a performance management strategy top companies are leveraging, its business value, and more.
Posted: 17 Oct 2012 | Published: 17 Oct 2012

Hewlett Packard Enterprise

Methodology for Information Quality Management
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
Posted: 10 May 2011 | Published: 10 May 2011

Harte-Hanks Trillium Software

Controlling Risk: Quality Management for SAP® Implementations and Upgrades
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This paper summarizes the benefits of using HP software throughout the SAP application lifecycle, while focusing primarily on ensuring a smooth implementation, upgrade and go live with SAP applications.
Posted: 07 Nov 2008 | Published: 07 Nov 2008

Hewlett Packard Enterprise

Citrix XenApp 5.0: Preparing for a Successful Migration
sponsored by visionapp
WHITE PAPER: Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.
Posted: 14 Nov 2008 | Published: 14 Nov 2008

visionapp

Oracle Scorecard and Strategy Management
sponsored by Oracle Corporation
WHITE PAPER: This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
Posted: 21 Jun 2011 | Published: 21 Jun 2011

Oracle Corporation
 
 
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